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Random Crashes

THICC MEMES
By THICC MEMES
in Troubleshooting
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Posted

Hey everyone, my computer has started randomly hardlocking and crashing under load and its getting more frequent.  The computer also has very slow boot times.  My specs are listed below.  Any help would be greatly appreciated.  Thanks!

  • CPU
    Ryzen 5 1500x OC 3.9 GHz
  • Motherboard
    MSI B350 Tomahawk
  • RAM
    G-skill Ripjaws 2x8GB 2400MHz
  • GPU
    Gigabyte GTX 1080
  • Case
    Thermaltake View 71
  • Storage
    Samsung 970 Pro (512GB). WD Blue 7200 RPM (1TB). Kingston A400 (120GB).
  • PSU
    Thermaltake Smart Pro RGB 750W (80+ Bronze)
  • Cooling
    Noctua NH-U12S chromax.black LTT Edition
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Posted

Take a look at your thermals!

I would suggest you take a look at your temperatures while starting a full load, shortly before it crashes. I also had this problem once and my problem was a defect GPU cooler. 

But now, fellow gamers, that was it for me. Please keep in mind, that this is just my personal opionion and I am no expert. Your system shall be cooled forever, see you next time.

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Posted

Which of these drives you use for system boot?

Before we suspect any hardware issue here I would first do a fresh install of windows

Athlon x4 840 @3.7Ghz MSI A68HM-E33 V2 8GB DDR3 1600MHZ SC GTX 750TI A400 120GB TOSHIBA 1TB MSI 200W 

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  • Author

The temps are good.  GPU 68.  CPU 50.  Boot is a Samsung 970 Pro

  • CPU
    Ryzen 5 1500x OC 3.9 GHz
  • Motherboard
    MSI B350 Tomahawk
  • RAM
    G-skill Ripjaws 2x8GB 2400MHz
  • GPU
    Gigabyte GTX 1080
  • Case
    Thermaltake View 71
  • Storage
    Samsung 970 Pro (512GB). WD Blue 7200 RPM (1TB). Kingston A400 (120GB).
  • PSU
    Thermaltake Smart Pro RGB 750W (80+ Bronze)
  • Cooling
    Noctua NH-U12S chromax.black LTT Edition
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Posted
2 minutes ago, THICC MEMES said:

The temps are good.  GPU 68.  CPU 50.  Boot is a Samsung 970 Pro

That Kingston drive is quite bad. Does freezing happens in games/programs installed on that drive. 

When it gets full a400 can act slower than basic HDD

Athlon x4 840 @3.7Ghz MSI A68HM-E33 V2 8GB DDR3 1600MHZ SC GTX 750TI A400 120GB TOSHIBA 1TB MSI 200W 

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  • Author

Yes, im aware that the kingston isnt great.  Games and programs that are installed on any drive will sometimes crash.

  • CPU
    Ryzen 5 1500x OC 3.9 GHz
  • Motherboard
    MSI B350 Tomahawk
  • RAM
    G-skill Ripjaws 2x8GB 2400MHz
  • GPU
    Gigabyte GTX 1080
  • Case
    Thermaltake View 71
  • Storage
    Samsung 970 Pro (512GB). WD Blue 7200 RPM (1TB). Kingston A400 (120GB).
  • PSU
    Thermaltake Smart Pro RGB 750W (80+ Bronze)
  • Cooling
    Noctua NH-U12S chromax.black LTT Edition
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Posted
Just now, THICC MEMES said:

Yes, im aware that the kingston isnt great.  Games and programs that are installed on any drive will sometimes crash.

Okay then. This still sounds like a bad drive especially the fact that boot times are bad.
You should download HDD Sentinel and check drives' heaths. I would suggest running CrystalMark also and posting results here. 

Athlon x4 840 @3.7Ghz MSI A68HM-E33 V2 8GB DDR3 1600MHZ SC GTX 750TI A400 120GB TOSHIBA 1TB MSI 200W 

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  • Author

All drive healths are good, im wondering if its my cpu because it seems that it may be crashing when under cpu load.

  • CPU
    Ryzen 5 1500x OC 3.9 GHz
  • Motherboard
    MSI B350 Tomahawk
  • RAM
    G-skill Ripjaws 2x8GB 2400MHz
  • GPU
    Gigabyte GTX 1080
  • Case
    Thermaltake View 71
  • Storage
    Samsung 970 Pro (512GB). WD Blue 7200 RPM (1TB). Kingston A400 (120GB).
  • PSU
    Thermaltake Smart Pro RGB 750W (80+ Bronze)
  • Cooling
    Noctua NH-U12S chromax.black LTT Edition
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Posted
  • Author

im also wondering if i have a power delivery issue

  • CPU
    Ryzen 5 1500x OC 3.9 GHz
  • Motherboard
    MSI B350 Tomahawk
  • RAM
    G-skill Ripjaws 2x8GB 2400MHz
  • GPU
    Gigabyte GTX 1080
  • Case
    Thermaltake View 71
  • Storage
    Samsung 970 Pro (512GB). WD Blue 7200 RPM (1TB). Kingston A400 (120GB).
  • PSU
    Thermaltake Smart Pro RGB 750W (80+ Bronze)
  • Cooling
    Noctua NH-U12S chromax.black LTT Edition
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Posted
1 minute ago, THICC MEMES said:

im also wondering if i have a power delivery issue

Both could cause freezing and stuttering but that can't explain slow boot times. Try stressing CPU with CPU-Z stress test and see if that happens. Also I haven't seen CPU dying yet so even if it happens it's more likely that the MOBO's VRM / PSU is the problem!

Athlon x4 840 @3.7Ghz MSI A68HM-E33 V2 8GB DDR3 1600MHZ SC GTX 750TI A400 120GB TOSHIBA 1TB MSI 200W 

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  • Author

Thats what i thought it may be too, ill give it some stress tests and ill let you know soon.

  • CPU
    Ryzen 5 1500x OC 3.9 GHz
  • Motherboard
    MSI B350 Tomahawk
  • RAM
    G-skill Ripjaws 2x8GB 2400MHz
  • GPU
    Gigabyte GTX 1080
  • Case
    Thermaltake View 71
  • Storage
    Samsung 970 Pro (512GB). WD Blue 7200 RPM (1TB). Kingston A400 (120GB).
  • PSU
    Thermaltake Smart Pro RGB 750W (80+ Bronze)
  • Cooling
    Noctua NH-U12S chromax.black LTT Edition
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  • Author

Ok, just as a note, max cpu temp is actually 74C.  Might be part of the issue.  i read the wrong number earlier

  • CPU
    Ryzen 5 1500x OC 3.9 GHz
  • Motherboard
    MSI B350 Tomahawk
  • RAM
    G-skill Ripjaws 2x8GB 2400MHz
  • GPU
    Gigabyte GTX 1080
  • Case
    Thermaltake View 71
  • Storage
    Samsung 970 Pro (512GB). WD Blue 7200 RPM (1TB). Kingston A400 (120GB).
  • PSU
    Thermaltake Smart Pro RGB 750W (80+ Bronze)
  • Cooling
    Noctua NH-U12S chromax.black LTT Edition
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Posted
4 minutes ago, THICC MEMES said:

Ok, just as a note, max cpu temp is actually 74C.  Might be part of the issue.  i read the wrong number earlier

Not quite, that CPU should be fine at that temp (not preferable but surely not high enough to make system unusable)

Athlon x4 840 @3.7Ghz MSI A68HM-E33 V2 8GB DDR3 1600MHZ SC GTX 750TI A400 120GB TOSHIBA 1TB MSI 200W 

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Posted
  • Author

When i test the cpu by its self, it doesnt crash.

 

  • CPU
    Ryzen 5 1500x OC 3.9 GHz
  • Motherboard
    MSI B350 Tomahawk
  • RAM
    G-skill Ripjaws 2x8GB 2400MHz
  • GPU
    Gigabyte GTX 1080
  • Case
    Thermaltake View 71
  • Storage
    Samsung 970 Pro (512GB). WD Blue 7200 RPM (1TB). Kingston A400 (120GB).
  • PSU
    Thermaltake Smart Pro RGB 750W (80+ Bronze)
  • Cooling
    Noctua NH-U12S chromax.black LTT Edition
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