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I just built a new PC and it is constantly going into a restart and giving me a different stop codes.

 

The codes I have gotten are

- irql_not_less_or_equal 

- apc_index_mismatch

- dpc_watchdog_violation

- kernel_security_check_failure

 

My hardware is 

Ryzen 3700x

Asus ROG Strix Lc 240 AIO 

Lian Li PC-O11 case

ASRock B550 Steel Legend

EVGA 2060 

Two 16 GB 3600 Trident Z neo sticks

1TB Western Digital black NVME

2 TB Seagate Barracuda 

 

 

I don't even know where to start when it comes to trouble shooting for these issues.

 

Any help would be very appreciated 

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On 10/17/2020 at 7:36 AM, narrdarr said:

Is bios and all drivers up to date?

Is windows up to date?

 

What slots are your ram sticks in?

Have you tried one stick of ram?

 

Does event viewer show any extra info?

 

I just checked the event viewer (I didn't know this was a thing) and I have had 12 critical events in the past 7 days. They are all labeled as Kernel-Power with an event ID of 41. I looked at the time they happened and they line up exactly with the time of the restarts. 

 

And for you other questions yes bios is up to date and so are drivers, windows is up to date, ram is in slot 2 and 4 as the manual of the motherboard told me to, and lastly I haven't tried one stick of ram but other sticks show up in bios so I don't think that is the problem.

 

I think this Kernel-Power is the problem, do you have any solution to it or is there any videos that could show me what to do.

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5 minutes ago, Voltres said:

I just checked the event viewer (I didn't know this was a thing) and I have had 12 critical events in the past 7 days. They are all labeled as Kernel-Power with an event ID of 41. I looked at the time they happened and they line up exactly with the time of the restarts. 

 

And for you other questions yes bios is up to date and so are drivers, windows is up to date, ram is in slot 2 and 4 as the manual of the motherboard told me to, and lastly I haven't tried one stick of ram but other sticks show up in bios so I don't think that is the problem.

 

I think this Kernel-Power is the problem, do you have any solution to it or is there any videos that could show me what to do.

sounds like you need a new psu

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3 hours ago, narrdarr said:

sounds like you need a new psu

I followed through with some guides online with the kernel power problem. I adjusted a bunch of power settings like the guides suggested. But it still happened, I don't understand why, it doesn't restart for two days straight then it will restart twice in one hour like it did previously today. I just installed all of AMD chipset drivers, idk if that will make a difference.

 

Also in the event viewer all of the restarts are labeled as Kernel-Power, event ID 41, and task category 63.

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  • 3 weeks later...
On 10/19/2020 at 12:35 AM, Voltres said:

I followed through with some guides online with the kernel power problem. I adjusted a bunch of power settings like the guides suggested. But it still happened, I don't understand why, it doesn't restart for two days straight then it will restart twice in one hour like it did previously today. I just installed all of AMD chipset drivers, idk if that will make a difference.

 

Also in the event viewer all of the restarts are labeled as Kernel-Power, event ID 41, and task category 63.

Has there been any update on this?
I seem to have ended up with a similar situation.

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