RAM Help!

[afrodude985]

Hey Guys, 

I built a computer a few months ago now and this time I decided to go for Ryzen. I love my system, it's a huge upgrade over my old 6800k setup. But there is an issue I am having. I CANNOT get my ram to boot at the stated speeds on the the box. I am stuck at 2133mhz.

 

Things I have tried:

• If I go into the motherboard settings and set the board to D.O.C.P. I immediately boot into safe mode.
• I attempted to adjust the dram voltage up in .01 increments from 1.35 (spec) to 1.40 while leaving DOCP settings the same (still boots safe mode)
• I have tried reordering the sticks (put slot A1 into B1 and visa-versa)
• I have the ram installed correctly according to the manual (in the correct slots)
• I confirmed compatibility on the ASUS website for my specific kit of RAM

I know that this should work and to further prove my point LTT just put out a video with the same CPU as me while running an RGB g.skillz 32gb 3600mhz kit. I feel I am missing something or once again I have really bad luck with the silicon lottery. I received help on the forums before when picking my parts for this build and so I look forward to any help I can get this time around too. I am beyond frustrated at this point and have no idea what to do but I should be able to get above stock speeds on this kit. Thank you in advance!

 

P.S. Worth mentioning I do use Ryzen Master to overclock the cpu, is it possible there is a conflict between Ryzen Master and the motherboard settings? I have attempted the RAM overclock with the CPU at stock speeds and overclocked slightly with the same safe mode boot issue.  

 

Here are my specs:

AMD Ryzen 3900x

ASUS Hero VIII Wifi x570

G.Skillz TridentZ (32gb DDR4, 3600mhz, 2x16gb sticks) (f4-3600c16d-32gtznc)

2x 1tb nvme SSD's

2x 2tb HDD (Raid 0)

[Chris Pratt]

30 minutes ago, afrodude985 said:

• I have tried reordering the sticks (put slot A1 into B1 and visa-versa)
• I have the ram installed correctly according to the manual (in the correct slots)

Apparently not, because on Asus boards it's A2 and B2 first.

 

 

[Hairless Monkey]

3600Mhz is not guaranteed to work with all CPUs. It is technically an OC.

 

You can try bumping your soc voltage up to 1.1V or 1.2V.

[Chris Pratt]

3 minutes ago, HairlessMonkeyBoy said:

3600Mhz is not guaranteed to work with all CPUs. It is technically an OC.

 

You can try bumping your soc voltage up to 1.1V or 1.2V.

Technically, yes, but any Zen 2 chip and an X570 board is going to be able to at least handle 3600Mhz.

[afrodude985]

43 minutes ago, Chris Pratt said:

Apparently not, because on Asus boards it's A2 and B2 first.

 

 

I have a masters degree, but apparently cannot read lol. That immediately solved the problem. Thank you Chris, much appreciated! I can't believe I misread that. Good old confirmation bias at its finest. All my previous motherboards needed A1 and B1, so that's what I saw when I read it. 

[Chris Pratt]

5 hours ago, afrodude985 said:

I have a masters degree, but apparently cannot read lol. That immediately solved the problem. Thank you Chris, much appreciated! I can't believe I misread that. Good old confirmation bias at its finest. All my previous motherboards needed A1 and B1, so that's what I saw when I read it. 

Happens to the best of us. Glad it fixed your issue.