My Gigabyte RTX2080 Super waterfoce leak

[KeoMs]

Hello everyone 

 

Hope you all okay 

 

I'm Kinda in a dilemma and I want the community opinion on it, 1 year ago I have bought RTX2080 Super waterforce from Gigabyte the one come with closed loop (not only water block) lately I was listening to some bubbles noises also I bought new case "Cooler master TD500 Mesh" to change my bitfenix enso mesh as it only support 1 240 rad and i wanted to install AIO for my CPU. however while dismantling my PC I found a leak trace in the GPU like in the picture. I Contacted Gigabyte and asked them to sell me the closed loop cooler for this card as spare part and their response was to check my dealer they were very unhelpful as they closed all options for me. the card should have a 4 years warranty but I bought the card from amazon and globally shipped it to me. so I'm kinda out of the returning options. 

 

For now I think the card is not leaking anymore (not 100% sure) but i think the leak is at the tubing fitting from the GPU side, in case it was twisted a little i can see trace of liquid. For any case with 160mm wide this will happen (i think it advised to vertical mount this card because look on the pictures on my old case setup tubing was not that bad). now the tubes are in the best position I could make it and the radiator is on the top so air wont ruin the pump. The GPU now is usable, the idle temperature is 30-32 (before was 26 but also front mount so not sure if its because of the leak as the cooler needs more liquid or because of the top mount, as the CPU rad feeding hot air to it) and at load its 52/60 depends on my fan curve * it was 52 with silent mod which now is 59~60 with same mod).

 

Also the bubble noise is more often now, so here is my solutions:

 

1 - Buy EK block for my GPU and go full custom loop with the card (will cost me alot and new GPUs in the corner)

2 - Buy a premix coolant and try to refill the closed loop cooler (not sure if i should just try to add liquid or empty it and fill it full) I'm kinda pro in modification and maintenance so I think I will be fine

3 - Buy new card when the RTX 3000 series launch and get over with it (not sure if I can sell my GPU with this condition without lying which not an option) also for now I don't feel the need to upgrade which is so sad.

4 - leave it like this and watch what will happen next XD if get worse try to fill it maybe of buy block. ( this will be hard on my heart xD, also shipping will take long time for GPU block ect so I might end up with no PC for long time  )

 

If you have any other Idea I will be very great-full, Pictures of my current system is attached the least your tought about the gpu tubes now? 

 

And an advise avoid this model because really I was really careful with it and I have build tons of PC before and I mean tons. also found some similar cases in youtube so ....

 

 

 

 

 

[Moonzy]

why should you BUY the spareparts? isnt it still under warranty? or it isnt anymore?

ask gigabyte about it, even if you have to ship it to another country due to global import, should still be better than dealing with a potentially leaking card

[KeoMs]

30 minutes ago, Moonzy said:

why should you BUY the spareparts? isnt it still under warranty? or it isnt anymore?

ask gigabyte about it, even if you have to ship it to another country due to global import, should still be better than dealing with a potentially leaking card

They don't even want to sell me the spare parts XD, for gigabyte they have replied 3 times till now, its dead end they first told me to check my local gigabyte provider and provided me with 2 shops 1 is closed from 2014 and Gigabyte itself don't know (not like he had any Gigabyte products even before closing) and the second is 1000 km away from me and he does not even have usb drive from Gigabyte XD I have informed them that their information are wrong and those are fake providers XD so they asked me to contact  the 3rd party I bought it from it which is amazon. and I already had similar cases I know amazon wont help. just ignore the returning- warranty part I live in the end of the world and the greedy companies won't help, I have my peace with it. 

[Moonzy]

1 minute ago, KeoMs said:

gigabyte they have replied on me 3 times till now its dead end they first told me to check my local gigabyte provider and provided me with 2 shops 1

I tried RMA-ing my 2070 super from gigabyte and they dont even provide you with an email, just tells you to "contact retailer"

honestly gigabyte has one of the worst customer service

-adds gigabyte to my personal blacklist-

 

as for your case... maybe start looking at 3rd party coolers, be it air or water

you might be lucky if the PCB is of reference design, tons of coolers for those

 

or try to see where the leak is from and maybe fix it if possible, since you said you're handy

[KeoMs]

22 minutes ago, Moonzy said:

I tried RMA-ing my 2070 super from gigabyte and they dont even provide you with an email, just tells you to "contact retailer"

honestly gigabyte has one of the worst customer service

-adds gigabyte to my personal blacklist-

 

as for your case... maybe start looking at 3rd party coolers, be it air or water

you might be lucky if the PCB is of reference design, tons of coolers for those

 

or try to see where the leak is from and maybe fix it if possible, since you said you're handy

For the leak i'm 95% positive its stopped now. as I said its from the fitting on the GPU side . if u put some thumb pressure on the tubes u can see some liquid shining in the fitting. to make 100% i need to open the cover which i still didn't commit to it yet. I think my next test would be opening the case leave it open and put some tissues below and check if still leaking. but even if its not leaking anymore the liquid amount is lower than the stander now I think I should do something about it.

 

and for gigabyte its on my blacklist too now. never ever again.

[X-System]

27 minutes ago, Moonzy said:

I tried RMA-ing my 2070 super from gigabyte and they dont even provide you with an email, just tells you to "contact retailer"

honestly gigabyte has one of the worst customer service

-adds gigabyte to my personal blacklist-

 

as for your case... maybe start looking at 3rd party coolers, be it air or water

you might be lucky if the PCB is of reference design, tons of coolers for those

 

or try to see where the leak is from and maybe fix it if possible, since you said you're handy

Gigabyte is maybe one of the worst customer service but when my Gigabyte B150M motherboard was dead by UPS defective. My motherboard was under warranty. I contacted my retailer to create a ticket and I sent my motherboard to my retailer.

 

There my retailer contacted Gigabyte service to exchange my motherboard. One month later, I received my motherboard without problem.

 

That's why Gigabyte wants you to contact your retailer to exchange your defective item.

[KeoMs]

22 hours ago, X-System said:

Gigabyte is maybe one of the worst customer service but when my Gigabyte B150M motherboard was dead by UPS defective. My motherboard was under warranty. I contacted my retailer to create a ticket and I sent my motherboard to my retailer.

 

There my retailer contacted Gigabyte service to exchange my motherboard. One month later, I received my motherboard without problem.

 

That's why Gigabyte wants you to contact your retailer to exchange your defective item.

Well I had no luck with both.