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GPU upgrade fail - help needed please

iconic
By iconic
in Graphics Cards
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Hi - my PC...

 

Dell XPS 8300 (stock 460w PSU)
Intel Core i5 2300 @ 2.8 GHz
Dell 0Y2MRG Motherboard
16GB DDR3 1333 MHz 4x4Gb
MSI NVIDIA GTX 750Ti 2 GB 1020 MHz
I run two monitors - a 32" AOC & LG Ultrawide 25"
Sandisk SSD Plus 480Gb - Windows 10

 

I just bought a 1660 OC but am having real problems installing it. I'd really appreciate some help. I am not an expert so may be doing something wrong.

 

First of all I tried installing it as a straight swap as I read that removing the drivers might not be necessary when upgrading nVidia to nVidia. Anyway, that didn't work (PC wouldn't boot - fans were moving on GPU and its connected OK). So...

 

I uninstalled the 750ti drivers, rebooted the PC then shut it down. Then installed the new card but my PC simply will not start up, I get the boot screen but cannot get into setup etc. The PC just beeps every so often but will not start up.

 

Oddly, in order to post this, I reinstalled my 750ti and it started a charm. Even stranger, despite uninstalling the drivers, GeForce experience shows them still there.

 

Any help much appreciated.

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5 minutes ago, iconic said:

Hi - my PC...

 

Dell XPS 8300 (stock 460w PSU)
Intel Core i5 2300 @ 2.8 GHz
Dell 0Y2MRG Motherboard
16GB DDR3 1333 MHz 4x4Gb
MSI NVIDIA GTX 750Ti 2 GB 1020 MHz
I run two monitors - a 32" AOC & LG Ultrawide 25"
Sandisk SSD Plus 480Gb - Windows 10

 

I just bought a 1660 OC but am having real problems installing it. I'd really appreciate some help. I am not an expert so may be doing something wrong.

 

First of all I tried installing it as a straight swap as I read that removing the drivers might not be necessary when upgrading nVidia to nVidia. Anyway, that didn't work (PC wouldn't boot - fans were moving on GPU and its connected OK). So...

 

I uninstalled the 750ti drivers, rebooted the PC then shut it down. Then installed the new card but my PC simply will not start up, I get the boot screen but cannot get into setup etc. The PC just beeps every so often but will not start up.

 

Oddly, in order to post this, I reinstalled my 750ti and it started a charm. Even stranger, despite uninstalling the drivers, GeForce experience shows them still there.

 

Any help much appreciated.

Does the GPU need another power connector?

 

Yours faithfully

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1 minute ago, iconic said:

Yes, I used the adaptor that came with the card - it is a 2x 6pin to 8pin.

Could be DOA [dead on arrival], do you have another PC to test it in, or maybe a friend with a PC who can check it for you? Otherwise you could ask a PC repair place if you bring the PC with you. 

Yours faithfully

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5 minutes ago, Lord Nicoll said:

Could be DOA [dead on arrival], do you have another PC to test it in, or maybe a friend with a PC who can check it for you? Otherwise you could ask a PC repair place if you bring the PC with you. 

I don't have another PC sorry. It does power up, the fans spin.

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Just now, iconic said:

I don't have another PC sorry. It does power up, the fans spin.

Most dead GPUs do, but you just don't get a picture out, usually. Could be the board though, it's quite old so support might not be there, try turning on above 4G decoding if it has it, I've seen some boards need that on though idk about this one, usually only need that for like 4 GPUs and GPUs with high amounts of VRAM. 

Yours faithfully

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20 minutes ago, Lord Nicoll said:

Most dead GPUs do, but you just don't get a picture out, usually. Could be the board though, it's quite old so support might not be there, try turning on above 4G decoding if it has it, I've seen some boards need that on though idk about this one, usually only need that for like 4 GPUs and GPUs with high amounts of VRAM. 

How can I see if the board is compatible with a 1660?

 

I tried PC part picker but, as you would expect, my board is not on there.

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1 minute ago, iconic said:

How can I see if the board is compatible with a 1660?

 

I tried PC part picker but, as you would expect, my board is not on there.

It would be more the BIOS, if support's there or not. But I've used older boards just fine, albeit aftermarket ones from the likes of ASUS fine, however prebuilt boards are always a gamble and they tend to cheap out in weird areas. You could go and buy a new board that'll fit only to find it was a dead GPU all alone and you wasted on a board upgrade. Given your situation the best options are to try what Mahyar suggested and if that doesn't work take the PC to a repair place as they'll have the tools to see what's not working.

Yours faithfully

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8 minutes ago, Lord Nicoll said:

It would be more the BIOS, if support's there or not. But I've used older boards just fine, albeit aftermarket ones from the likes of ASUS fine, however prebuilt boards are always a gamble and they tend to cheap out in weird areas. You could go and buy a new board that'll fit only to find it was a dead GPU all alone and you wasted on a board upgrade. Given your situation the best options are to try what Mahyar suggested and if that doesn't work take the PC to a repair place as they'll have the tools to see what's not working.

I just checked the bios and it is from 2011 and apparently that's the latest version for my board. Does that help?

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2 hours ago, mahyar said:

boot with igpu ddu old drives and install new ones

Hi - so after quite some time of trying this I have ultimately ended in a fail.

 

I did what you suggested and it seemed to be going OK until I tried to install the drivers for the 1660 and it would not let me.

 

I am guessing my PC is not compatible with it so it is back to my trusty 750ti.

 

Thanks for your ideas.

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24 minutes ago, rrubberr said:

Above 4G decoding is not relevant for GPUs, this is a feature which allows for memory mapping of "huge amounts" of memory to PCIe add-in cards, and is only a requirement in the consumer space for for high-end accelerators like Xeon Phi, for example. If you look at the "hardware reserved" memory for any NVIDIA or AMD card you will see 20-150 megabytes in use at most.

 

The problem here seems to be that GTX 1600 series cards and RTX series cards support only UEFI video BIOS for display output, contrary to this Maxwell cards like the 750ti or a GTX 980 boot exclusively in BIOS mode. There's no real reason for NVIDIA to have done this, but it means that this card will not work in a BIOS only motherboard. 
 

For a working upgrade, there are people on the Dell forums saying that they got a GTX 1060 to work with your motherboard, and this may be a good choice, as they also mention a GTX 1070 or 1080 would require a power supply upgrade.

 

Good luck!

Thank you so much for that, extremely useful.

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