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my sister has an Acer Travelmate laptop

She was running Window 10 with ubuntu in dual boot, she formatted the Ubuntu partition without properly uninstalling it, it causes problem in windows booting up something "grub" coming up on screen, so from windows installation media i formatted whole hard drive and try to install new windows from scratch and it got stuck at "Copying files 0%"

what i tried

1. trying to install it in Legacy bios, gets nothing but blank screen on boot

2. install windows on this hdd after installing it in my dell laptop,windows intsalled but on bootup its shows something "this system is preserved/secure by....... blah blah blah i can't remember it and when i installed that hard drive in her acer laptop it got stuck in bootloop at acer logo.

now she has laptop without an OS ,plz help cuz I'm bashing my mind over this from last 24 hours.IMG_20200822_175029.thumb.jpg.36d129b0334d09628b7d561dc44df38e.jpgwhen i try to install it in Legacy BIOSIMG_20200822_175457.thumb.jpg.e15540b3bcb112185ed279ba8e2b2b7d.jpgand here it got stuck

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https://linustechtips.com/topic/1237357-copying-windows-files-stuck-at-0/
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is the windows installer known good? if not try remaking the install usb

She/Her

Phone: OnePlus Nord CE 5G | 128GB | 8GB Ram

Main Desktop: Ryzen 5 3600 | GTX 1060 6GB | 32GB Ram
Main Laptop: Acer Aspire V3-771G | Core i7 3612QM | 16GB

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36 minutes ago, sohaibshtf said:

my sister has an Acer Travelmate laptop

She was running Window 10 with ubuntu in dual boot, she formatted the Ubuntu partition without properly uninstalling it, it causes problem in windows booting up something "grub" coming up on screen, so from windows installation media i formatted whole hard drive and try to install new windows from scratch and it got stuck at "Copying files 0%"

what i tried

1. trying to install it in Legacy bios, gets nothing but blank screen on boot

2. install windows on this hdd after installing it in my dell laptop,windows intsalled but on bootup its shows something "this system is preserved/secure by....... blah blah blah i can't remember it and when i installed that hard drive in her acer laptop it got stuck in bootloop at acer logo.

now she has laptop without an OS ,plz help cuz I'm bashing my mind over this from last 24 hours.IMG_20200822_175029.thumb.jpg.36d129b0334d09628b7d561dc44df38e.jpgwhen i try to install it in Legacy BIOSShow ReplyIMG_20200822_175457.thumb.jpg.e15540b3bcb112185ed279ba8e2b2b7d.jpgand here it got stuck

Do a fresh install of windows instead of this. Trust me it helps. Sometimes when installing windows not doing a fresh install you can get stuck at 0, 3, 35, 48, 81, 99. I had the same problem but I got stuck at 81 percent. I did a fresh install of windows and it worked with no problems. You will need your prodcut key to install it.

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3 minutes ago, turtlecraft said:

Do a fresh install of windows instead of this. Trust me it helps. Sometimes when installing windows not doing a fresh install you can get stuck at 0, 3, 35, 48, 81, 99. I had the same problem but I got stuck at 81 percent. I did a fresh install of windows and it worked with no problems. You will need your prodcut key to install it.

i AM doing fresh intsall 

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Have you tried deleting the partitions off the drive, letting windows make a fresh set of partitions/formatting them, then installing Windows? If the laptop is somewhat recent it likely has the product key baked into the hardware so you should probably be OK. If you're worried you can boot up Ubuntu on a USB stick and run a command to extract the product key from the ACPI chip on the motherboard.

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4 hours ago, Bitter said:

Have you tried deleting the partitions off the drive, letting windows make a fresh set of partitions/formatting them, then installing Windows? If the laptop is somewhat recent it likely has the product key baked into the hardware so you should probably be OK. If you're worried you can boot up Ubuntu on a USB stick and run a command to extract the product key from the ACPI chip on the motherboard.

yeah tried that too, no luck. the laptop is i guess 3 years old it has 7th gen i5, I'm not worried about product key its just lack of any OS that troubles me

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Is the hard drive healthy? I've had a SSD fail in a laptop and it would do strange things, one of them was it began to work substantially more slowly for a while before it began to fail booting. Once it was out of the laptop (and away from heat) it began working well enough to copy my files off it.

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On 8/23/2020 at 7:37 PM, Bitter said:

Is the hard drive healthy? I've had a SSD fail in a laptop and it would do strange things, one of them was it began to work substantially more slowly for a while before it began to fail booting. Once it was out of the laptop (and away from heat) it began working well enough to copy my files off it.

hard drive is totally fine it was running both windows and ubuntu a day before this

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i was  able to make it work, i use to hdd external case to connect it via USB and migrate the Windows from my other laptop, plugged back into the laptop, obviously it was with my other laptop settings so tired to reset it but it gave an erro "no restore ponits found" then i ran a command in power shell "reagentc /enable" and voila i reset my pc install those particular drivers . Anyways it was a hunch and not a proper solution

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