Windows refusing to boot

[unobtainable10]

Well after my post yesterday I think my drive has had it... or windows has had it...

Windows is now refusing to boot!
I am able to get to the spinny logo and sometimes the advanced recovery options using installation media but of course, me being me, I have little idea what to do next. Safe mode via the method does not seem to work for some reason. In some cases I have received error code 0xc0000185 (perhaps when the install media was unplugged?). Have attached a CrystalDiskInfo scan from when I was last able to boot

 

 

Basic specs/OS details are as followed:

• Windows 10 Home Version 1909 with build 18363.836 (64 Bit)
• Acer Aspire E5-575G
• BIOS Version/Date - Insyde Corp. V1.47, 6/09/2018

 

Other things to note:

• The drive installed is a replacement drive from Acer as the original drive provided by Acer failed and they provided me with a new one. If it matters it was around the end of Nov in 2017

[bmx6454]

I'm confused, what's the question exactly? if your looking for confirmation of a dead drive, between this post, and yesterdays, i feel safe saying a definitive yes.

[unobtainable10]

Just now, bmx6454 said:

i'm confused, what's the question exactly? if your looking for confirmation of a dead drive, between this post, and yesterdays, i feel safe saying a definitive yes.

Question is "what should I do" 

While I am not going to disagree with you on that, I am still able to access the drive using the command prompt yet windows doesnt wanna boot 

[Guest]

As @bmx6454 said, it looks like that drive is definitely on it's way out.. 

[bmx6454]

Just now, unobtainable10 said:

Question is "what should I do" 

While I am not going to disagree with you on that, I am still able to access the drive using the command prompt yet windows doesnt wanna boot 

oh, I'm a bad reader sometimes lol. where to go next would be install a new drive (recommend as ssd) and install windows, if you need data from the old one, there are a few decent programs for recovering data, or professional services(pricey).

[Guest]

Yeah you need to get a new drive and an SSD would be a nice upgrade.. only plug in the old drive to retrieve data after installing Windows on the new one..

[unobtainable10]

3 hours ago, si1enze said:

Yeah you need to get a new drive and an SSD would be a nice upgrade.. only plug in the old drive to retrieve data after installing Windows on the new one..

Figured. Will order a new drive asap.

Why shouldn't I turn it on? I am guessing to prevent further damage?

Thanks

[Guest]

Yes.. it could also possibly still cause system instability if it's left plugged in.