Troubleshooting RX580

[kmatt]

Hello everyone, I just got my computer backs free two years of it being turned off and stored and I think I may have a dead graphics card. Story is that the computer was shipped over seas (it was very thoroughly bubble wraped) recently and Im trying to get it up and running after that and it having been turned off for a bit more than two years. I'm not getting any video output from the card and it seems as if everything else is working. I'm getting lights and fans and all that from the computer but no video out. I'm wondering if people think it's an issue with the graphics card or with the motherboard or something like that. thanks! 

[Haro]

Full specs ? 

Did you try clearing the cmos ?

 

[kmatt]

Just now, TofuHaroto said:

Full specs ? 

Did you try clearing the cmos ?

 

It is a ryzen 1700x, 16gb ddr4 3200, on a x370 killer sli/ac mobo, rx580 red devil gpu, 240mm AIO cooler, 500gb ssd and 2tb hard drive.

I did not try that yet. That's the lil coin sized battery on the motherboard right? Just gotta pull that bad boy put and put it back in?

[Haro]

1 minute ago, kmatt said:

That's the lil coin sized battery on the motherboard right? Just gotta pull that bad boy put and put it back in?

Or you can short the cords if they are available to reset it 

 

1 minute ago, kmatt said:

It is a ryzen 1700x, 16gb ddr4 3200, on a x370 killer sli/ac mobo, rx580 red devil gpu, 240mm AIO cooler, 500gb ssd and 2tb hard drive.

Try with 1 stick at a time 

Inspect the cpu just to make sure there is nothing wrong with it 

[kmatt]

Just now, TofuHaroto said:

Or you can short the cords if they are available to reset it 

 

Try with 1 stick at a time 

Inspect the cpu just to make sure there is nothing wrong with it 

Ok thank you! I'll try the bat first and move deeper. I'll update this thread with results. Thanks again

[kmatt]

20 minutes ago, TofuHaroto said:

Or you can short the cords if they are available to reset it 

 

Try with 1 stick at a time 

Inspect the cpu just to make sure there is nothing wrong with it 

18 minutes ago, kmatt said:

Ok thank you! I'll try the bat first and move deeper. I'll update this thread with results. Thanks again

Bad cpu mount, thanks a bunch TofoHaroto