Pc underperforming

[Vincent Forest]

Hi guys, first time posting here as I don't know what else to do. 

 

So I recently built a gaming pc and I believe it is not performing as it should. Here are the specs;

- Intel i5 9400f

- ASRock B365M Pro4

- EVGA 500 W1

- GIGABYTE GeForce GTX 1660 SUPER

- G.SKILL Ripjaws V Series 16GB (2 x 8GB)

- Western Digital Blue 3D NAND 500GB Internal SSD

 

In games like The Witcher 3 I am only getting 40-50  fps at ultra settings 1080p. I looked at the benchmarks for similar setup as mine and apparently my rig should at least be getting 70-80 fps (if not 90). The weird thing is I am not getting any better performance even at low graphics settings. In Apex Legend I am barely getting 70 fps at low-medium settings and I know my setup should be getting way more than that. I looked at the data in MSI Afterburner and noticed that the power consumption of the gpu is riding between 40-70%. Is this normal? Am I just crazy or does it seems like my pc is not performing as it should? Maybe Psu related? I tried uninstalling and reinstalling drivers but nothing seems to work. My gpu temperatures are also very low as if there are barely any load on it. It's rarely going over 60c in The Witcher and I know it is a pretty demanding game. 

 

Thank you guys in advance for the help!

 

[BlueChinchillaEatingDorito]

4 minutes ago, Vincent Forest said:

-snip-

500W should be plenty for that system. Are you running the latest Nvidia Drivers? 

[Vincent Forest]

14 minutes ago, BlueChinchillaEatingDorito said:

500W should be plenty for that system. Are you running the latest Nvidia Drivers? 

Yes. Just updated to the latest today. Also not cpu bottleneck as the usage is about 50-60%.

[jj9987]

MSI Afterburner shows you what's limiting the GPU from boosting higher, be that due to temperature, power, voltage or simply because of lack of load (multiple graphs with either 0 or 1 values). What does it tell you?

[Vincent Forest]

17 minutes ago, jj9987 said:

MSI Afterburner shows you what's limiting the GPU from boosting higher, be that due to temperature, power, voltage or simply because of lack of load (multiple graphs with either 0 or 1 values). What does it tell you?

This is while running The Witcher 3 at ultra graphics settings getting 40 fps. No overclock whatsoever.

 

- Gpu usage 99%

- Gpu temp 55C

- Gpu power 50-60%

- FB usage 15%

- VID usage 0%

- BUS usage 70%

- Temp limit 0

- Voltage limit 0

- No load limit 1

- Cpu temp 45C

- Cpu usage 17-44%

- Cpu power 17% 

- Ram usage 6035 MB

- Commit charge 11093 MB

[BlackManINC]

@Vincent Forest

 

I think your CPU is at least part of the problem. You only have 6 threads to work with and in some games like Apex Legends, the usage rate should actually be much higher than what you are getting based on videos like the one below with the same specs as yours. I would try making the games exe file an 'above normal' or 'high' priority in the task manager so that the CPU will allocate more resources for it, see if that works.

 

Apex Legends Season 5 - GTX 1660 Super - i5 9400F: 

 

 

 

[Vincent Forest]

17 minutes ago, BlackManINC said:

@Vincent Forest

 

I think your CPU is at least part of the problem. You only have 6 threads to work with and in some games like Apex Legends, the usage rate should actually be much higher than what you are getting based on videos like the one below with the same specs as yours. I would try making the games exe file an 'above normal' or 'high' priority in the task manager so that the CPU will allocate more resources for it, see if that works.

 

Apex Legends Season 5 - GTX 1660 Super - i5 9400F: 

 

 

 

I just watched the video and I am definitely not getting as much fps. When dropping from the sky at the beginning of the game I am getting 40fps.

[BlackManINC]

53 minutes ago, Vincent Forest said:

I just watched the video and I am definitely not getting as much fps. When dropping from the sky at the beginning of the game I am getting 40fps.

To be fair, the core clock speed of his GPU is quite a bit higher than yours at 1935 mhz verses 1835 mhz, but that's really not that big of a difference. Beyond this its hard to tell exactly why he is getting higher frame rates. Computers are too complex to boil it down to one thing. Are you overclocking your ram using xmp? If not, I'd enable the xmp profile in the bios and set the games exe file to either 'above normal' or 'high' priority. I have all my games set to above normal. The only problem is you have to change it every time you open it unless you use a third party application that saves it like 'Process Lasso', which is what I use. 

[Vincent Forest]

43 minutes ago, BlackManINC said:

To be fair, the core clock speed of his GPU is quite a bit higher than yours at 1935 mhz verses 1835 mhz, but that's really not that big of a difference. Beyond this its hard to tell exactly why he is getting higher frame rates. Computers are too complex to boil it down to one thing. Are you overclocking your ram using xmp? If not, I'd enable the xmp profile in the bios and set the games exe file to either 'above normal' or 'high' priority. I have all my games set to above normal. The only problem is you have to change it every time you open it unless you use a third party application that saves it like 'Process Lasso', which is what I use. 

I doubt that 100 mhz would make such a difference in frames. I'm just wondering if the issue is component related (Gpu,Cpu) or software/driver related because when I run Kombustor stress test everything seems to be working like it should. I'm very confused.

[BlackManINC]

6 minutes ago, Vincent Forest said:

I doubt that 100 mhz would make such a difference in frames. I'm just wondering if the issue is component related (Gpu,Cpu) or software/driver related because when I run Kombustor stress test everything seems to be working like it should. I'm very confused.

 Your CPU is my main suspect. Six threads is not a lot of room to work with. With such tight space, the utilization percentage should be more like 80-90% like we saw in the video. At a minimum, you'll want a 10 or 12 thread CPU instead. It looks like your CPU isn't performing like its supposed to going by that video, and I think the most direct way to remedy that without overclocking or something is to set the games exe file in the task manager to 'above normal' or 'high'.

[Vincent Forest]

10 minutes ago, BlackManINC said:

 Your CPU is my main suspect. Six threads is not a lot of room to work with. With such tight space, the utilization percentage should be more like 80-90% like we saw in the video. At a minimum, you'll want a 10 or 12 thread CPU instead. It looks like your CPU isn't performing like its supposed to going by that video, and I think the most direct way to remedy that without overclocking or something is to set the games exe file in the task manager to 'above normal' or 'high'.

Just tested cpu usage on Apex Legends and I'm getting about 75 to 92% but still getting bad fps. He uses the exact same cpu in the video which is not overclockable and still getting way more frames than I do. Not to mention the same gpu as well. Something seems off.

[BlackManINC]

1 hour ago, Vincent Forest said:

Just tested cpu usage on Apex Legends and I'm getting about 75 to 92% but still getting bad fps. He uses the exact same cpu in the video which is not overclockable and still getting way more frames than I do. Not to mention the same gpu as well. Something seems off.

Ok, well have you changed the priority setting? I would still try it for the hell of it. 

[Vincent Forest]

12 minutes ago, BlackManINC said:

Ok, well have you changed the priority setting? I would still try it for the hell of it. 

Yep tried it but still no result... Thanks for the help by the way.

[Vincent Forest]

@BlackManINC I seem to have found the issue. I changed my gpu from the secondary PCIE slot to the primary one and it seems to have fixed everything. I didn't know that could have an impact on performance but apparently it does. Well, thanks anyway!

[BlackManINC]

43 minutes ago, Vincent Forest said:

@BlackManINC I seem to have found the issue. I changed my gpu from the secondary PCIE slot to the primary one and it seems to have fixed everything. I didn't know that could have an impact on performance but apparently it does. Well, thanks anyway!

 Hmm, probably because you switched it from an x8 slot to an x16 slot, more lanes for data to pass through. It never would have crossed my mind. 

[Vincent Forest]

2 hours ago, BlackManINC said:

 Hmm, probably because you switched it from an x8 slot to an x16 slot, more lanes for data to pass through. It never would have crossed my mind. 

What's weird is that the motherboard manufacturer claims that they are both x16 slot which doesn't make sense.

[dobuybuildgo]

12 minutes ago, Vincent Forest said:

What's weird is that the motherboard manufacturer claims that they are both x16 slot which doesn't make sense.

The 9400f has the following lanes....no matter what the motherboard may support:  Up to 1x16, 2x8, 1x8+2x4

 

Glad you got it figured out!

[Vincent Forest]

Oh that makes 

20 minutes ago, dobuybuildgo said:

The 9400f has the following lanes....no matter what the motherboard may support:  Up to 1x16, 2x8, 1x8+2x4

 

Glad you got it figured out!

That make sense! I just checked and it's actually one PCIE x16 and one PCIE x4. My mistake.

 

Anyway, thanks everyone for the help!