motherboard NEED MORE HELP

[Yahir23]

so i set up my pc and ran the bios and it still doesn’t turn on anything i made sure everything was plugged in i’m using a ryzen 7 x3800 my mother board is a asus corsair 6 hero and it doesn’t work i ran the bios with and without the cpu and etc any ideas?  cable management i didn’t really do it because i doesn’t work  and the start doesn’t change it stays red

[Fasauceome]

4 minutes ago, Yahir23 said:

i ran the bios with and without the cpu

not sure what you mean by this.

 

The Crosshair VI Hero is an X370 motherboard, it has to be updated to at least BIOS 6808 (I think) for third gen support.

https://www.asus.com/us/Motherboards/ROG-CROSSHAIR-VI-HERO/HelpDesk_BIOS/

Might as well make it as up to date as possible, or at least flash somewhere around 7201.

[Yahir23]

1 minute ago, Fasauceome said:

not sure what you mean by this.

 

The Crosshair VI Hero is an X370 motherboard, it has to be updated to at least BIOS 6808 (I think) for third gen support.

https://www.asus.com/us/Motherboards/ROG-CROSSHAIR-VI-HERO/HelpDesk_BIOS/

Might as well make it as up to date as possible, or at least flash somewhere around 7201.

i did that and it still doesn’t 

[Fasauceome]

1 minute ago, Yahir23 said:

i did that and it still doesn’t 

what version are you running? Did this motherboard work with a different, early gen Ryzen CPU before?

 

Thankfully, if the BIOS flash failed, you can simply use the BIOS Flashback button with a different BIOS version and try again. Have you tried multiple versions?

[gloop]

1 minute ago, Yahir23 said:

i did that and it still doesn’t 

how did you update it?

[Yahir23]

4 minutes ago, gloop said:

how did you update it?

with the bio usb on the back

[Yahir23]

4 minutes ago, Fasauceome said:

what version are you running? Did this motherboard work with a different, early gen Ryzen CPU before?

 

Thankfully, if the BIOS flash failed, you can simply use the BIOS Flashback button with a different BIOS version and try again. Have you tried multiple versions?

idk it’s brand new i can try new version 

[Fasauceome]

Just now, Yahir23 said:

idk it’s brand new i can try new version 

You definitely want to try different versions, maybe even older versions and then flash to newer versions after that instead of trying to flash the newest version by itself.

[Yahir23]

Just now, Fasauceome said:

You definitely want to try different versions, maybe even older versions and then flash to newer versions after that instead of trying to flash the newest version by itself.

okay will try after it’s done the blue light turns off do i just unplug it or keep it there and turn it on

[Fasauceome]

Just now, Yahir23 said:

okay will try after it’s done the blue light turns off do i just unplug it or keep it there and turn it on

I don't know the exact board behavior with BIOS flashback but leaving it in sounds fine.

[BigDamn]

This was asked earlier, but did this machine work with an older CPU before? Or is this a completely new setup?