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GPU fails to load

Dimchez
By Dimchez
in Troubleshooting
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Hi,

after I've removed the battery on my dell inspiron 5570, the graphics card (AMD Radeon 530 4GB GDDR5) just doesn't load at all, I've checked with Heaven Benchmark.. If I do set a game to high performance in graphics settings, the game just drops to ~5FPS, and the audio stutters (literally crashes my whole laptop, I can't do anything), therefore rendering my GPU literally unusable..I've asked Dell Tech Support before, but they suggested disabling Intel Turboboost which didn't help.. Any help'd be appreciated..

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Are you using the latest available drivers?

Maybe a check using IObit Driver Booster?

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 32+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

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39 minutes ago, 191x7 said:

Are you using the latest available drivers?

Maybe a check using IObit Driver Booster?

I am using the latest drivers, downloaded the latest AMD drivers especially, but the GPU seems to have problems loading/crashing.. I wasn't playing games for a while, except skyrim so it wasn't a problem, but now I really need the GPU to work.. Contacted dell support before, but they told me to try turning off turboboost on bios, but that didn't sork.. 

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So, this is what happens when I try to launch any game.. Even though in the grahpics settings it is specified for the application to use the GPU, it doesn't work.. The GPU load is stuck at 0%, and this is how the whole experience looks, here's a video, and a benchmark from GPU-Z with all the statistics.. And no, this is not because of the mods, I have 0 graphics mods installed, this happens in every game..

 

 

GPU-Z Sensor Log.txt

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