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Hi, 

 

Could use some help. Woke up this week to a laptop that reset overnight, prompting to choose keyboard layout. Dell Inspiron 5566 about 3 years old. Backing up data now before I try anymore fixes.

Here is what I tried so far and the results as best I can remember:

Command prompt to "get reg back"  showed nothing. no string of numbers, no zeros, just the disk itself.


1) Tried all WRE fixes to no avail.

2) Command prompt SFC-"windows resource protection could not perform the requested operation"
3) Not sure but think I tried boot rec.exe next which lead to  "cyclical redundancy check" error

4 think next  I ran chdsk X/ f /r / v (prob wrong letters I know, but something like that)

So then it started to work for a while saying things like "file segment record unreadable"   "deleting indexing file 1234.wav"  "deleting orphan file" "fixing bad clusters"
and "failed to transfer logged messages"

So I thought after all that , maybe success, but it restarted to same keyboard layout prompt.

 

So on researching I know basically the OS can't find the needed files to boot, and I know there are some other things I can try (fix mbr etc)

My questions;

 

1)  Am I better off just getting new drive? ( read cyclical error and logged error might mean there is actual hardware damage)

2) Or do you think one of these data recovery/disk fix programs like testdisk can fix my problem.?

 

Would prefer to not have to reinstall everything again.

 

Any insight is appreciated. thanks


 

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reset overnight? you mean it was sitting there on the setup screen you get when you first install Windows?

 

that could just be a bug, not faulty hardware. i'd backup everything and then reinstall Windows. 

She/Her

Phone: OnePlus Nord CE 5G | 128GB | 8GB Ram

Main Desktop: Ryzen 5 3600 | GTX 1060 6GB | 32GB Ram
Main Laptop: Acer Aspire V3-771G | Core i7 3612QM | 16GB

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yeah I was using it the night before and then when I woke up, it was at reset screen as if first installing windows. Also about a week ago it got stuck  st login screen and then when I restarted it started diagnosing PC and repairing itself so I figured the two incidents were related

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