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Hi there,

 

I have a pc which is currently two years old and since like 1.5 years I've had it crash almost every day. I have also made several requests for help already, none of them wirh any luck though. Luckily I have more information currently, so maybe one of you could help me out. If one of you can actually find a fix for it I'm willing to pay for it.

 

Okay, so lets start off with what is happening.

When I start up my pc it works totally fine, like any pc would, then I just do my regular stuff till suddenly my pc decides to crash, the crash is very weird though. Let’s say I’m watching a YouTube video. When it crashes, first the sound starts lagging (going on and off for like half a second) then sound stops and my screen freezes, then there are multiple outcomes of what happens. Sometimes my display goes away (like turning the pc off) and sometimes the screen freezes infinitely long. When the crash happen, my fans always start going into full speed, my mouse lights also turn off or become stuck on the color which they were set to (I have a sensitivity button which changes color depending on the sensitivity). Also when my pc crashes it outputs a weird noise/beep to my headset. 
 

It’s not only that though, the crashes seem to have like a pattern. Sometimes I don’t crash once for a week long, but when I crash, I crash the next day again etc. Another example: Today. Today at 7PM I was running some stuff in the background, then it decided to crash at 7.10PM (the last crash was yesterday). Then I realized this at like 8PM (The pc was still running, but with max fan speed and no display at all, it crashed). I turned the pc off via the power button and turned it back on. I continued the background stuff. Then it crashed AGAIN at 8.30PM, I realized this at 9PM and restarted the pc again and ran the background stuff. Then AGAIN it crashed, I only realized this at 11PM even though it crashed at like 9.20PM.. Then I restarted again and it crashed within 10 minutes. Then I decided to unplug my whole pc and now I don’t have a clue what to do.. I want to replace my cpu cooler but I doubt that it’s going to make an actual difference.

 

my pc:


What I have already tried:

- Check if the pc is overheating

- Check if there are any memory issues

- Reinstalled Windows (multiple times)

- Use another same model PSU (Corsair replaced my PSU with a replacement temporarily, same model as mine. They couldn’t find any issues with it)

- Reset bios

- A lot more


Oh, one more thing, A week ago the wall socket which the pc was connected to literally almost burned our house down.. I however don’t think that the pc was the cause of this as the plug normally never gets hot, but last week it was quite hot. The plugs even had a burn mark on them and some rust. Yesterday a technician fixed the wall sockets and he showed that The Who inside of the socket had burned. Maybe that the pc is leaking power? I really don’t know and I doubt it as my pc has crashed atleast 1000 times (I’m not even kidding) and there hasn’t been any hardware that broke, nor any files.
 

if any of you could help me out that would mean the world for me, these crashes are annoying me so hard, yet I haven’t found a solution yet.. I’m definitely down to pay if any of you can help me get it resolved!

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On 5/1/2020 at 5:41 AM, ShrimpBrime said:

hmm. 

 

Try and increase cpu v-core and see if that helps. I wonder if the board just v-droops too hard. You can use increase LLC if the option is available, or try increase + offset v-core.

 

LMK.

 

So I literally tried everything today, just to realize this was an issue of ASRock (mobo provider).. I’ve seen a lot of posts of the exact same issue happening, I knew I shouldn't have gone with a shitty ass brand.. my warranty also expired so yeah, but there’s literally 0 way of fixing it without getting a new motherboard so that’s what I’m going to do. 
 

Thx for trying to help though (I tried to increase, even decrease vcore) also disabled any settings which could affect this.

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