Ping Spikes

[Matthew485]

I have an Ethernet connection directly from my pc to router. My ping is usually 30ms. But whenever someone else in the house uses WiFi, be it YouTube or FaceTime, my ping won’t go below ~400ms.

 

I was just wondering what could be causing this problem, because it is frustrating that I can not play games anymore 

[kirashi]

3 minutes ago, Matthew485 said:

I have an Ethernet connection directly from my pc to router. My ping is usually 30ms. But whenever someone else in the house uses WiFi, be it YouTube or FaceTime, my ping won’t go below ~400ms.

 

I was just wondering what could be causing this problem, because it is frustrating that I can not play games anymore 

What speed of internet do you subscribe to, and what model of modem or router are you using? Asking because if your overall bandwidth is being usurped by others using video services connected to the same internet, it could be that your connection is being fully saturated, or that your modem or router can't handle it.

[Matthew485]

59 minutes ago, kirashi said:

What speed of internet do you subscribe to, and what model of modem or router are you using? Asking because if your overall bandwidth is being usurped by others using video services connected to the same internet, it could be that your connection is being fully saturated, or that your modem or router can't handle it.

Under a "Ethernet Status" tab it says that my connection speed is 100 Mbps. My modem is an AT&T NVG589, and we have a Vonage router

[beersykins]

19 hours ago, kirashi said:

What speed of internet do you subscribe to

He means like what's the plan speed you have from ATT

 

A lot of the time you can see that behavior with a saturated upload like syncing to iCloud.

[seanondemand]

The Vonage equipment is probably your telephone/VoIP setup - the AT&T box is probably handling everything, and they're known for being hot garbage. It might be worth looking into buying a decent wireless router of your own, and running the AT&T box in bridge mode.