Random restarts w/GPU usage spikes

[SixWolf1389]

I'm having an issue were the GPU usage keeps spiking causing a hard reset and stuttering. When on the desktop pulling up the start menu you can see the lag and stuttering. I can get the issue to mostly go away by uninstalling the Radeon software and drivers and letting Windows use generic video drivers. If the front RGB light on the case is plugged in it is flickering since the issue started.

 

 

Side note, the PC was running flawless the previous night. No issues, gaming, benchmarking, and general computing

 

I have tried 3 differnt driver revisions, unplugging and unplugging every component, clearing CMOS, messing with BIOS and Windows setting, and messing with setting within the Radeon software including changing presets and manually clocking the card.

 

Currently doing a clean install of windows to see if that makes a difference.

 

Build

NEW PARTS

CPU: AMD Ryzen 3900x

MOBO: Gigabyte x570 Aorous Master

RAM: 16gbx2 G.Skill 3600mhz CL16

CASE: LIAN LI O11XL

SSD: WD Black 500gb NVMe (BootDrive)

 

USED PARTS

PSU: EVGA 1000W G+

GPU: MSI AirBoost VEGA56

SSD: Crucial 1tb Sata

[Applefreak]

Are you running any RGB control software? If so, remove that crap asap. Sometimes it will auto update without your permission and cause issues. As a general note, never install third party software that came with your motherboard or other devices unless you absolutely need them. There might also be a driver for the software communicating with your graphics card and causing issues. On a clean install, update all the necessary drivers and test it out.

If it's not a software or driver issue, make sure your gpu is running it's base clock (no OC) and check the temperatures. Remember that your GPU will thermal throttle when reaching Tmax but not the memory modules, those cannot handle that much heat.

Also check your system memory, If you copy a certain amount of files from one folder to the next and it feels like your command didn't process, it can be memory it could also be a hard drive (used to be a common issue on laptops). I don't think an SSD would cause this issue but your memory might. So check those modules with memtest. An easy solution would be to run a single module of ram at a time and check for issues.

One other thing, make sure there your startup queue in windows is empty except for what you want there to be.

On older machines I've seen similar issues with Antivirus and Backup software, taking away system resources.

Check with windows task manager for drive and memory utilization. If after booting up the system. let's say 5 minutes later, there is a spike in drive or memory activity, check what process is using up those resources.

[SixWolf1389]

5 hours ago, Applefreak said:

Are you running any RGB control software? If so, remove that crap asap. Sometimes it will auto update without your permission and cause issues. As a general note, never install third party software that came with your motherboard or other devices unless you absolutely need them. There might also be a driver for the software communicating with your graphics card and causing issues. On a clean install, update all the necessary drivers and test it out.

If it's not a software or driver issue, make sure your gpu is running it's base clock (no OC) and check the temperatures. Remember that your GPU will thermal throttle when reaching Tmax but not the memory modules, those cannot handle that much heat.

Also check your system memory, If you copy a certain amount of files from one folder to the next and it feels like your command didn't process, it can be memory it could also be a hard drive (used to be a common issue on laptops). I don't think an SSD would cause this issue but your memory might. So check those modules with memtest. An easy solution would be to run a single module of ram at a time and check for issues.

One other thing, make sure there your startup queue in windows is empty except for what you want there to be.

On older machines I've seen similar issues with Antivirus and Backup software, taking away system resources.

Check with windows task manager for drive and memory utilization. If after booting up the system. let's say 5 minutes later, there is a spike in drive or memory activity, check what process is using up those resources.

Remember this is a fresh install of windows, but thank you for the tips, I'm going to try and BIOS update and another Windows install and see what happens.

[SixWolf1389]

5 hours ago, SixWolf1389 said:

Remember this is a fresh install of windows, but thank you for the tips, I'm going to try and BIOS update and another Windows install and see what 

Re-seating the NVMe drive for a second time seem to take care if the issue for now, will update if it comes back.