PC Randomly Shuts Down

[w0D1n]

Hi,

 

After like 3 months that i build my new system it shuts down randomly. Not only when playing games or when my pc has to work but also on idle moments and even when just in bios.

Normally i would think it would be the PSU or temperatures, but i checked all of these. And if it would be the PSU then i would think it's a constant factor. But my PC can play games like all evening without a problem and then there are days that the PC Shuts down a couple of times in a row. Sometimes with 2 minutes interval and sometimes like 10 minutes, and there are times it takes hours.. idle or in use. But u can see i can't trust this system like this.

I provided some screenshots with temperatures in idle. The only thing that jumps out for me is the Chipset temp witch is like 78 Celsius idle. I already tried to apply new thermal paste on cpu (artic silver 5) and used the Linus video for reference.

It cant be dust because all is new hardware.

Anyone had this to or knows what the couses this?

 

PC Specs:

Threadripper 3960X

Asus Zenith 2 extreme (TRX40 chipset)

Geforce RTX 2080 Super

64GB G.Skill mem (3600Mhz c16)

Samsung 970 evo plus 1TB nvme ssd (attached to motherboard M1.1)

Samsung 960 pro 512GB nvme ssd (attached to motherboard M1.2)

 

EDIT: Seems i can't add pictures

[Guest]

What cooler do you have?? 

 

78c idle temp is crazy high. The PC is probably hitting thermtrip on the cpu or the board is shutting down from thermtrip off the VRMs.

 

You likely need to address the cpu cooling issue first.

 

Edit: I see you said chipset at 78c.

What are your rig temps while loaded??

[w0D1n]

Kraken x72. But CPU temps are ok i ment the Chipset temp with 78c. I have screenshots but somehow it wont let me post the pictures. VRM temps are good to (arround 45c) and they have dedicated fans that go on when they reach 60c

[Guest]

Hard to say. Ive seen a variety of issue with the board you have. 

At work so my help time is limited.

 

Not sure what the thermal max is on the chipset, but even 78c is hot hot for a 15w chipset. 

 

See if you can check the fan, be sure it spins up on the chipset. If not, put a fan directly to the chipset area and see if that helps.

[w0D1n]

The issue was the PSU Corsair AX1200i

Seems a lot of people experiencing the same issue with this one.. Something is just simply wrong with these PSU's...

Here is the link to the post on corsair forums:

 

https://forum.corsair.com/v3/showthread.php?p=1014255