Google Nest mesh

[Ziemer]

I have been told by Solar City that I need to connect to my router by ethernet to return feedback on the solar usage or my Warranty may be voided. So I have been using a Arris SB6190 since the service from Spectrum blows and I needed more more. With this there is only one ethernet port which is used for our google next mesh system for a fairly large house. So i went and bought a new NIGHTHAWK CM 1200. In short after the spectrum team coming out and not being able to figure out why only one connection will take on it and not being able to connect the Tesla monitor they came to the conclusion that it is in bridge mode and to call Netgear. I call neatgear and as usual the don't suggest anything and just tell me that it is for port aggregation and it can't be done.Is this correct? Sorry if I sound like a moron but what is there to do?

[Donut417]

30 minutes ago, Ziemer said:

I have been told by Solar City that I need to connect to my router by ethernet to return feedback on the solar usage or my Warranty may be voided. So I have been using a Arris SB6190 since the service from Spectrum blows and I needed more more. With this there is only one ethernet port which is used for our google next mesh system for a fairly large house. So i went and bought a new NIGHTHAWK CM 1200. In short after the spectrum team coming out and not being able to figure out why only one connection will take on it and not being able to connect the Tesla monitor they came to the conclusion that it is in bridge mode and to call Netgear. I call neatgear and as usual the don't suggest anything and just tell me that it is for port aggregation and it can't be done.Is this correct? Sorry if I sound like a moron but what is there to do?

OK, first of all the CM1200 is a standard cable modem, Not a modem/Router, the reason it has 4 Ethernet ports is for Link aggeration so you can get more than 1 Gigabit per second if Spectrum would ever upgrade to that. Secondly from what I have read, Spectrum has SHIT support for customer owned modems. Basically if it provisions thats about the support level your going to recieve. Basically what Im saying is you need a router, now if I remember correctly the Google mesh system offers 2 Ethernet ports per unit. So if you connect one to the modem and the other port to your solar city thing you should be fine. 

 

How it should be: CM1200 > Router > All your devices. 

[Ziemer]

It does have two ports on the main but it still doesn't work off of that. Wasn't sure if there was a fix it on the google side but I cant find one there as well.