Windows doesn't recognise mouse click

[Trainiothe]

Hey everyone

 

So I built my mother a computer a little while ago and ( after months of sitting in silence) she's just told me she's having issues where she has to restart her computer multiple times for windows to register a mouse click despite mouse tracking works perfectly (yes I have tried multiple mice) and it takes a fair amount of time to load every time she opens file explorer. Please help I'm stumped also I was afraid it was the mother board and swapped it with mine but it still persists. Hell I even tried formatting the drive using the windows reset tool

 

Intel i5 8500

MSI Asus ROG Strix B250H

500gb Samsung 970 Evo (m.2 sdd)

16gb ddr4 3200mhz memory