Random 1 second black screen

thebearslayer · February 9, 2020

Hello there,

I have recently built a new pc, and also got a new monitor. Everything works perfectly, except in games, during gameplay I get random black screens that last aprox 1-2 seconds, and then it comes back; i don't get the no signal message. I have looked online and I have seen a lot of people with this issue. The fix ranges from drivers, cable , to new psu or new videocard etc and it is a lot to test. These should not be the case for me as the pc is new,i stress tested it and there were no issues; also this problem occurs only when g sync is on. If g sync is off, the issue goes away. Now ,my monitor supports freesync, but it is not g-sync certified, however i have seen plenty people online having no issue with this monitor with g-sync and also a lot of people having this issue with g-sync certified monitors.I am using the monitor provided Display Port cable. Maybe my PSU is not enough? as it is only a 550 W.All temperatures are ok, not going above 80 in any game i played, and it happens in both graphically intensive games as well as older games that are not demanding. All my specs are below. Please advise, thank you

Note*: After some more playing, i noticed there is a sudden fps drop, from 144 to about 110 for example for like a second,from time to time depending on what's happening in game, and that is when the black screen happens.

CPU: Ryzen 7 3700x

RAM: 16GB Corsair Vengeance DDR4 3200MHz

Motherboard: Asus TUF X570-PLUS

GPU: Asus ROG Strix RTX 2070 Super OC

SSD: Intel 660p 1TB (Windows)

HDD: Seagate Barracuda 1TB

Case: TT v200 TG

PSU: Corsair VS550

Monitor: Iiyama G-Master GB2760QSU (2k, 144hz,1ms, Freesync, TN Panel)

OS: Windows 10 Home 64-bit

ppozniak · December 23, 2020

Hey, kind of necro, but I was wondering if it's still happening for you.

I've got the similar issue. My screen goes black randomly, for about 2 seconds. No matter what I am doing, not necessarily playing. I can even be idle.

Tried another HDMI cable, but it did nothing

I've contacted AMD support and the suggested using DDU, but the problem still occurs.