Windows Updates causing issues with Bitlocker

[Taily96]

Hi Guys, 

 

Ive had a few users, over the past few days, mention to me that their bitlocker pin is no longer working, even though it had not been changed. After successfully logging into one of the laptops, using the recovery pin, I discovered the laptop was part way through Windows updates. Only users with HP branded laptops have reported the issue to me, and unfortunately not all bitlocker recovery keys were not recorded, prior to me starting with the company.  

 

I was wondering if anyone has experienced similar issues, and if anyone knows of a work around for those without a recovery key. 

 

Any advice would be greatly appreciated :)