Strix Helios Case

[KriticalKat]

I put my entire system together in the Helios case but I can't get the front lighting RGB to sync with my motherboard. As far as I can tell the RGB strips that line the glass are fine as they light up normally when the mode and color is set directly on the case, but when I swap the mode to MB for Aura Sync, it seems like one LED on both strips lights up and is very dull. I've contacted Asus support and they said it would take around 24-48 hours. I was hoping if anyone else who has this case could walk me through of what to do to fix this issue.

 

Motherboard is a Asus TUF x570-Plus

[Chamika Ravinda]

On 12/3/2019 at 10:34 PM, KriticalKat said:

I put my entire system together in the Helios case but I can't get the front lighting RGB to sync with my motherboard. As far as I can tell the RGB strips that line the glass are fine as they light up normally when the mode and color is set directly on the case, but when I swap the mode to MB for Aura Sync, it seems like one LED on both strips lights up and is very dull. I've contacted Asus support and they said it would take around 24-48 hours. I was hoping if anyone else who has this case could walk me through of what to do to fix this issue.

 

Motherboard is a Asus TUF x570-Plus

Same problem for me as well .. mother board rog b550