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So, to start things off, I'm relatively new to this problem. I'm a computer science major, so I'm not completely foreign to such happenings to my computer because I'm always doing something to it to make it more personable and faster. I believe the latest windows update has crashed my USB ports for some odd reason and I cannot restore to an earlier point. The reason being that the restore point comes back with an error pertaining to failed to locate restore point.

Anyway, the ports work just fine if I do not open an application or program. I started to notice this problem when I launched 2k19. I was playing and all my peripherals just became unresponsive. They where receiving power because my keyboard was still lit, but was not responding to key presses, nor was my mouse  or my Xbox one controller. My hub that I have still has power, yet doesn't work. I've tried unplugging and restarting my computer, reinstalling USB drivers, resetting my PC back to factory state and nothing seems to be working...

If it helps my motherboard has a PS/2 port that does work conveniently and I so happen to have a mouse and keyboard that works when my USB device won't. I'm at a crossroads here because I use my desktop for more than just gaming. I would be glad to share any information need to help solve my problem. Mine you a restart is a temp fix until an application is opened, then immediately cause my USB to shutdown. They still show up in device manager as normal.

 

Thank you.

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