Jump to content

Multiple issue on new Windows install

arnekick
By arnekick
in Troubleshooting
 Share
Posted

 

4 minutes ago, LogicalDrm said:

Win10 will install most of the newest drivers. If you are experiencing issues or if something is missing, you can find latest drivers from manufacturers support page for the component or peripheral.

I put together a computer myself and installed windows on it.
Now the problem is that windows (or something else) is not running stably on the system.

The errors I have had:
1x A random restart of the system in the middle of the game
3x Audio does not start stuttering the rest of the machine (I am using corsair void pro)
3x Blue screen when restarting the system or shutting down
10x When I boot or restart, the system starts running but I just don't get an image and sometimes I do

I did a memory test here everything was ok.
Then I have installed windows again

Ales went well here until I get no picture again when booting.

 

Do you have any clue how to help me with this i got alle the latest drivers

Link to comment
https://linustechtips.com/topic/1122322-multiple-issue-on-new-windows-install/
Share on other sites
Link to post
Share on other sites
Posted
10 minutes ago, arnekick said:

 

I put together a computer myself and installed windows on it.
Now the problem is that windows (or something else) is not running stably on the system.

The errors I have had:
1x A random restart of the system in the middle of the game
3x Audio does not start stuttering the rest of the machine (I am using corsair void pro)
3x Blue screen when restarting the system or shutting down
10x When I boot or restart, the system starts running but I just don't get an image and sometimes I do

I did a memory test here everything was ok.
Then I have installed windows again

Ales went well here until I get no picture again when booting.

 

Do you have any clue how to help me with this i got alle the latest drivers

Could you list your specs? What memory test did you use? The Windows one or the actual Memtestx86?

 

Reboot during load is usually PSUs fault, even with new PC. The rest could be because of faulty mobo. We would need to get BSOD error codes to look more into that. Audio issues can be because of GPU driver. Its weird, but sometimes they are connected. No image can be badly connected cable, but you should reseat GPU. Usually that fixes smaller issues. Overall, I would blame mobo for all of these since installing Windows again didn't help.

^^^^ That's my post ^^^^
<-- This is me --- That's your scrollbar -->
vvvv Who's there? vvvv

Link to post
Share on other sites
Posted
  • Author
1 minute ago, LogicalDrm said:

Could you list your specs? What memory test did you use? The Windows one or the actual Memtestx86?

 

Reboot during load is usually PSUs fault, even with new PC. The rest could be because of faulty mobo. We would need to get BSOD error codes to look more into that. Audio issues can be because of GPU driver. Its weird, but sometimes they are connected. No image can be badly connected cable, but you should reseat GPU. Usually that fixes smaller issues. Overall, I would blame mobo for all of these since installing Windows again didn't help.

I used the windows one memtest86 would boot or at least i couldnt get it to boot from the usb.

 

This is my first time doing all this i really could use some asssistance if you want here is my discord arnekick#5695

 

These are my specs

PCPartPicker Part List
Type Item Price
CPU AMD Ryzen 9 3900X 3.8 GHz 12-Core Processor $499.99 @ Amazon
CPU Cooler Corsair H150i PRO 47.3 CFM Liquid CPU Cooler $179.99 @ Amazon
Thermal Compound Thermal Grizzly Kryonaut 1g 1 g Thermal Paste $12.58 @ Amazon
Motherboard Asus ROG Crosshair VIII Hero (WI-FI) ATX AM4 Motherboard $379.99 @ Amazon
Memory Corsair Vengeance RGB Pro 32 GB (2 x 16 GB) DDR4-3200 Memory $169.99 @ Amazon
Storage Samsung 970 Evo Plus 1 TB M.2-2280 NVME Solid State Drive $199.99 @ Amazon
Storage Intel 660p Series 2.048 TB M.2-2280 NVME Solid State Drive $204.99 @ B&H
Video Card MSI GeForce RTX 2080 SUPER 8 GB GAMING X TRIO Video Card $749.99 @ Newegg
Power Supply SeaSonic PRIME SNOWSILENT 650 W 80+ Platinum Certified Fully Modular ATX Power Supply $166.98 @ Newegg
Monitor Acer XB271HU bmiprz 27.0" 2560x1440 165 Hz Monitor $597.94 @ Amazon
  Prices include shipping, taxes, rebates, and discounts  
  Total $3162.43
  Generated by PCPartPicker 2019-11-10 09:55 EST-0500  

 

Link to post
Share on other sites
Posted
4 minutes ago, arnekick said:

I used the windows one memtest86 would boot or at least i couldnt get it to boot from the usb.

 

I've split this to its own thread and moved it to Troubleshooting section. This way you will get best assistance.

 

Memtest needs to be run as booted tool as it checks ALL of the RAM. Windows tool can only access parts that aren't in the use, making it inaccurate. Though I still think its mostly about motherboard, or maybe some automatic overclocking feature. If you can, try to find BSOD error codes, those do help when solving issues. Here's guide on how:

 

^^^^ That's my post ^^^^
<-- This is me --- That's your scrollbar -->
vvvv Who's there? vvvv

Link to post
Share on other sites
Posted
  • Author
3 minutes ago, LogicalDrm said:

 

I've split this to its own thread and moved it to Troubleshooting section. This way you will get best assistance.

 

Memtest needs to be run as booted tool as it checks ALL of the RAM. Windows tool can only access parts that aren't in the use, making it inaccurate. Though I still think its mostly about motherboard, or maybe some automatic overclocking feature. If you can, try to find BSOD error codes, those do help when solving issues. Here's guide on how:

 

Do i post the codes here if i have them?

Link to post
Share on other sites
Posted
49 minutes ago, arnekick said:

 

I put together a computer myself and installed windows on it.
Now the problem is that windows (or something else) is not running stably on the system.

The errors I have had:
1x A random restart of the system in the middle of the game
3x Audio does not start stuttering the rest of the machine (I am using corsair void pro)
3x Blue screen when restarting the system or shutting down
10x When I boot or restart, the system starts running but I just don't get an image and sometimes I do

I did a memory test here everything was ok.
Then I have installed windows again

Ales went well here until I get no picture again when booting.

 

Do you have any clue how to help me with this i got alle the latest drivers

To be, it sounds like a faulty GPU. Do you have another GPU you can try (like the one from your old system)?

Link to post
Share on other sites
Posted
  • Author
1 minute ago, GoodBytes said:

Doesn't matter. Put that in, turn on the system, let Windows Update get the drivers, and see if your problem persists or solved.

If they are ssolved what does this mean? that my gpu is bad and i need to get new one? or that i didnt installl it right

Link to post
Share on other sites
Posted
2 minutes ago, arnekick said:

If they are ssolved what does this mean? that my gpu is bad and i need to get new one? or that i didnt installl it right

Well I assume you made sure that the GPU power connector are properly connected, and that it was inserted properly in the motherboard.

If not, then do so. If yes, then put the AMD GPU, and see if things are better, if they are, then probably your GPU is faulty. Return it to the store and get another one (or whatever procedure you need to follow for a replacement in your country law and regulations). However, if you want to keep that as last resort, then you try your luck updating the BIOS/UEFI of your motherboard (which you have the AMD GPU, as you want a stable system when doing this) and see if that solves anything when you put the Nvidia GPU. And you can also make SURE that your UEFI is properly configured for your system.

 

That is:

  • UEFI mode is enabled
  • CSM is disabled
  • Everything in terms of voltage and frequency for CPU is set to default/auto
  • Disable unused hardware
  • Fast Boot is enabled
  • If you use a SATA HDD/SSD that the SATA controller is set to AHCI mode
  • Your RAM profile is set to Profile 1 so that it's clock and timings are to manufcature specifications. (It's XMP Profile under Intel, I don't know the term for AMD based system)
Link to post
Share on other sites
Posted
  • Author
4 minutes ago, GoodBytes said:

Well I assume you made sure that the GPU power connector are properly connected, and that it was inserted properly in the motherboard.

If not, then do so. If yes, then put the AMD GPU, and see if things are better, if they are, then probably your GPU is faulty. Return it to the store and get another one (or whatever procedure you need to follow for a replacement in your country law and regulations). 

How did you see in the BSOD files that my gpu might be the issue? so i can explain.

I will double check but if afterburner recognized my GPU this does mean it is connected wel into the motherboard right?

Link to post
Share on other sites
Posted
7 minutes ago, arnekick said:

How did you see in the BSOD files that my gpu might be the issue? so i can explain.

I don't know, You didn't provide what I care, and that us BSOD error that you got. So first try the AMD card, then we can have conclusions.

If you forgot the BSOD error that you got, then you can use this software that will extract it for you:

https://www.nirsoft.net/utils/blue_screen_view.html

(Run it as Administrator)

 

 

7 minutes ago, arnekick said:

I will double check but if afterburner recognized my GPU this does mean it is connected wel into the motherboard right?

Please do not install additional software when Troubleshooting. This includes RGB light control software, other system utilities, and security software.

Keep the system as stock as possible, with the critical essentials only.

Link to post
Share on other sites
Posted
  • Author
1 minute ago, GoodBytes said:

Please do not install additional software when Troubleshooting. This includes RGB light control software, other system utilities, and security software.

Keep the system as stock as possible, with the critical essentials only.

Shall i remove them first? i have icue amd master and afterburner installed

Link to post
Share on other sites
Posted
15 minutes ago, arnekick said:

Shall i remove them first? i have icue amd master and afterburner installed

Yes please. Remove anything non essential for the functionality of the system (beside a game and its store system for testing). I would go as far as Keyboard and Mouse software as well. When you Troubleshoot, you want to remove the most variables you can to narrow down to the culprit, and reduce miss diagnosis.

 

Link to post
Share on other sites
Posted
  • Author
6 minutes ago, GoodBytes said:

Yes please. Remove anything non essential for the functionality of the system (beside a game and its store system for testing). I would go as far as Keyboard and Mouse software as well. When you Troubleshoot, you want to remove the most variables you can to narrow down to the culprit, and reduce miss diagnosis.

 

Ok i will contact u when i have tested all shall i do that here or in messages or somewere else?

Link to post
Share on other sites
Posted
  • Author
19 minutes ago, GoodBytes said:

You can reply here

Another issue im just having I did just shutdown my computer and windows closed my monitors receive no more signal. But all my hardware is still running all the standard rbg light without software are running and fans are spinning. The only way to stop this is holding the power button

 

Does this also has to do with my GPU?

 

Edit: Now it just boted up again without me touching anything i pressed shutdown for sure is was 2 min idle then it started again

Link to post
Share on other sites
Posted
  • Author
2 hours ago, GoodBytes said:

Yes. GPU, go replace

 

Ok so the old gpu is in it booted fine then i didnt login but restarted this took a minute but it restarted.

Then i shut the system down wich went perfectly. Then i booted again and logged in alll good so far.

Then i restarted here it got stuck while saying restart with the spinning circle. after 5 min i got a blue screen just like before.

 

Any other ideas? @GoodBytes

Link to post
Share on other sites
Posted
5 minutes ago, arnekick said:

Ok so the old gpu is in it booted fine then i didnt login but restarted this took a minute but it restarted.

Then i shut the system down wich went perfectly. Then i booted again and logged in alll good so far.

Then i restarted here it got stuck while saying restart with the spinning circle. after 5 min i got a blue screen just like before.

 

Any other ideas? @GoodBytes

What was the BSOD error?

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing Troubleshooting

×