Can't install rx480 drivers

[Skeej]

Hey guys I need help installing the drivers for my rx 480 basically whenever i try to download a driver whether from the internet downloader or from checking for updates from the device manager it goes to BSOD. Help?

[Meganter]

3 minutes ago, Skeej said:

Hey guys I need help installing the drivers for my rx 480 basically whenever i try to download a driver whether from the internet downloader or from checking for updates from the device manager it goes to BSOD. Help?

If it BSOD during download, the problem is probably elsewhere.

[Skeej]

Just now, Plouffe said:

If it BSOD during download, the problem is probably elsewhere.

any ideas?

 

[Meganter]

Just now, Skeej said:

any ideas?

 

What is your build ? Is it a fresh windows installation ? What GPU did you have previously ?

[Skeej]

25 minutes ago, Plouffe said:

What is your build ? Is it a fresh windows installation ? What GPU did you have previously ?

fresh windows, fresh build- core i5 9400f/ gigabyte z390 d

[Meganter]

Just now, Skeej said:

fresh windows, fresh build- core i5 9400f/ gigabyte z390 d

Does it BSOD too if you use the iGPU instead ?

[Skeej]

Just now, Plouffe said:

Does it BSOD too if you use the iGPU instead ?

i5 9400f doesnt have integrated graphics

[mariushm]

The drivers are here: https://www.amd.com/en/support/graphics/radeon-400-series/radeon-rx-400-series/radeon-rx-480

 

If you want direct links, here they are (this is the STABLE driver, from September this year, the absolute latest on the website is considered Beta and probably doesn't have improvements for RX 480 anyway, so it's much safer to go with WHQL version) :

 

Windows 10 64bit: https://drivers.amd.com/drivers/win10-64bit-radeon-software-adrenalin-2019-edition-19.9.2-sep23.exe

 

Windows 7 64bit: https://drivers.amd.com/drivers/win7-64bit-radeon-software-adrenalin-2019-edition-19.9.2-sep23.exe

 

If you absolutely have to, you can go in Safe Mode (press F8 repeatedly right before Windows is supposed to start, and choose Safe mode) and uninstall previous video card drivers.

Then reboot and download the drivers while you're using the default driver.

 

Also, download the chipset drivers and install them first. If you have an AMD chipset, the chipset drivers are here: https://www.amd.com/en/support

 

Scroll down and select Chipset drivers, then select your chipset family and so on:

 

Edit: just saw it's a Z390 motherboard.

 

Go to Gigabyte's site and download the chipset drivers : https://www.gigabyte.com/Motherboard/Z390-D-rev-10/support#support-dl-driver

 

 

 

 

 

[Skeej]

Pod I thought the gpu was messed up so I returned it to the seller and got my money back but it's okay because now I am getting a 580 and I will hope it works, ty for help. Also I think the gpu was busted anyway