New PC Microphone doesn't work.

[long_schlong_dom]

Hi all,

 

My PC that I built about 2 months ago, the mic and headphones don't work. To get any audio I need to plug my headset into my monitor. I have a splitter and I get no sound input or output if I plug my headset and mic into the pc. I was told the issue could be Corsair RAM mixed with Ryzen CPUs because apparently they don't usually work well together. Could that be the cause?

Parts list:

https://au.pcpartpicker.com/list/KRhk6R

[Founders]

Have you tried it without the splitter? You're RAM isn't causing this issue. Either the splitter is bad or not compatible with your boards integrated audio. 

[krakkpott]

1 hour ago, Ehmc130 said:

the splitter is bad

very likely

 

3 hours ago, long_schlong_dom said:

-snip-

are you able to switch audio device from your monitor to your headphones once you plugged in?

[Founders]

11 minutes ago, krakkpott said:

switch audio device from your monitor to your headphones once you plugged in?

Agreed, this could also be the likely cause. 

You may be using your GPU's audio instead of your motherboard's