New pc wont post

[Johnnie Runner]

I just got a new pc and it worked with 1 ram stick but when I put the second one it won't post I have asus prime x570-p and ryzen 5 3600

[SavageNeo]

Make sure that they run on same speed. The first stick needs to be the same speed as the second one. So disable XMP (if you put in on) and try then

[Turtle Rig]

3 minutes ago, SavageNeo said:

Make sure that they run on same speed. The first stick needs to be the same speed as the second one. So disable XMP (if you put in on) and try then

Good suggestion... Also try one stick at a time to see which one is possibly faulty.

[Master Disaster]

2 minutes ago, SavageNeo said:

Make sure that they run on same speed. The first stick needs to be the same speed as the second one. So disable XMP (if you put in on) and try then

1) Thats untrue and DOCP will not work on an unmatched pair anyway.

2) They're clearly a matching pair/kit.

 

23 minutes ago, Johnnie Runner said:

I just got a new pc and it worked with 1 ram stick but when I put the second one it won't post I have asus prime x570-p and ryzen 5 3600

 

Could be a faulty cpu or socket. Could also be a scratched/broken trace. Have you tried each stick individually in both sockets?

[Master Disaster]

15 minutes ago, SavageNeo said:

Make sure that they run on same speed. The first stick needs to be the same speed as the second one. So disable XMP (if you put in on) and try then

Please disregard my last post, I totally misunderstood your suggestion. My bad, sorry buddy.

 

*I thought you meant both sticks must be the same speed to work, my brain ignored the word RUNNING entirely until I read it again.

[Johnnie Runner]

4 minutes ago, Master Disaster said:

1) Thats untrue and DOCP will not work on an unmatched pair anyway.

2) They're clearly a matching pair/kit.

 

Could be a faulty cpu or socket. Could also be a scratched/broken trace. Have you tried each stick individually in both sockets?

I just tried that and it doest post on the second slot will they run on the third and fourth slot

[Johnnie Runner]

[Master Disaster]

Just now, Johnnie Runner said:

I just tried that and it doest post on the second slot will they run on the third and fourth slot

Neither stick will post in Slot 2? In that case its either damaged CPU or board.

[Johnnie Runner]

3 minutes ago, Master Disaster said:

Neither stick will post in Slot 2? In that case its either damaged CPU or board.

No they don't. And the guys at the store will kill me it will be my third motherboard in 3 days

[Touch My Hamm]

Try booting into a USB with memtest86 and test to see if it sees both ram sticks.

[Johnnie Runner]

Is this a problem because it works and it shows both of them

[Johnnie Runner]

Anyway tnx to everyone

[Mathieu9836]

42 minutes ago, Johnnie Runner said:

Is this a problem because it works and it shows both of them

RAM sticks on the 2 right slots?

[Mathieu9836]

Lets start over, what have you done so far? everything you have done and tried.

[Mustangmatt215]

Does your mobo support dual channel?

[Johnnie Runner]

4 hours ago, Mathieu9836 said:

Lets start over, what have you done so far? everything you have done and tried.

I tried botd rams on fourth slot (from the cpu) and they work and nither works on the second slot(it wont post if I put one there) so i put them on third and fourth slot and they work and both show up on the pc

[Mathieu9836]

If it post with one stick of RAM, i would update BIOS with the lastest one, then close PC, insert Ram sticks in DIMM_A2 and DIMM_B2 as per user manual, reset CMOS and see if it post. If it doesnt at least we can remove bad BIOS from the list.