CPU and GPU underperforming.

[Lokesh Uvaraj]

I recently bought the "Acer Predator Helios 300",

specs:

Core i7 9750H,

nVidia GTX 1660ti,

16 GB RAM,

1 TB HDD and 255 GB SSD.

 

Then, installed few games and everything seemed fine, but this seemed to be of lower FPS.

installed MSI Afterburner to check the frame rates of the game.

Then noticed that the CPU and GPU always stay at around 60-70% usage, all the time, NO MATTER WHAT.

 

The games I played are Assassin's creed Odyssey and GTA V.

Assassin's creed Odyssey which is supposed to run at around 50 FPS, always runs at a constant 30-35 FPS (34-ish most of the times.), and even dips below 30 sometimes.

GTA V which is supposed to run at around 90 FPS, runs at 45-55 FPS.

Both of the settings set to ultra on 1080p.

 

The temps are good under the 65(Degrees Celcius) mark with turbo mode turned on.

 

Ran the Superposition benchmark and found the GPU is on par with desktop GTX 1070.

Ran the GeekBench Benchmark and found the CPU to be above the average i7 9750H.

 

At this point I am frustrated, since this my first investment on something gaming.

I do not know what the problem is.

 

Has anyone else experienced this?

How should this be solved?

What methods are to be taken?

[Streetguru]

9 minutes ago, Lokesh Uvaraj said:

 

Did you already do a clean install of windows? If not that will probably fix things if it has a lot of bloatware installed.

 

Could also try running ubuntu linux off a USB and installing steam to eliminate windows as a variable.

[Lokesh Uvaraj]

2 minutes ago, Streetguru said:

Did you already do a clean install of windows? If not that will probably fix things if it has a lot of bloatware installed.

 

Could also try running ubuntu linux off a USB and installing steam to eliminate windows as a variable.

Windows came pre-installed on the laptop.

[Guest]

Also make sure all power saving options in windows and other bloatware is disabled when you have the laptop plugged into the wall. When it's running on battery windows will automatically throttle cpu and gpu power.

[Streetguru]

1 minute ago, Lokesh Uvaraj said:

Windows came pre-installed on the laptop.

Ya but it's usually full of junk that slows it down so they make more money

 

Just get a flash drive and make a windows 10 USB with microsoft's media creation tool.

 

After that if you're on the latest drivers, make sure game mode is turned on in windows, set the power to maximum

 

you could try changing the minimum CPU state to 100% so it's always at 3-4ghz assuming it's plugged in, and stuff like that..

[Lokesh Uvaraj]

Thank you!

Will try!

[Blatcher2]

Just now, Lokesh Uvaraj said:

Thank you!

Will try!

Also try setting to Power Management Settings in "Manage 3D Settings" tab of Nvidia Control Panel to "Prefer Maximum Performance"

[Lokesh Uvaraj]

Currently resetting the laptop.

Is this the same as reinstalling windows?

@Streetguru @Medicate

[Streetguru]

2 hours ago, Lokesh Uvaraj said:

Currently resetting the laptop.

Is this the same as reinstalling windows?

@Streetguru @Medicate

You want to completely wipe the hard drive and start completely fresh, probably download the laptop drivers from their website before hand and load them onto the windows 10 USB, can just download microsoft's media creation tool.

And if you log into a microsoft account  before the new install it should link that win10 key to your account.