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Some days ago I was facing a problem with my g402, the cursor will flicker on the screen and would go away automatically for some days. 

 

Fast forward to today, I faced another issue with my Logitech G402. The clicks became reversed automatically and middle click stopped working ?. This started while I was browsing FB on chrome and a click on a link would open it in a new window.

 

I unplugged mouse, reinstalled the logitech software to check and the problem seems to be gone though.

The mouse is around 2 months old and I will RMA it for sure but need to see if there is any under lying problem in my system that maybe causing the issue.
 
Recent hardware changes:
 
1. I installed a Asus WIFI+BT PCIe adapter in my system that uses one of the internal usb 2 header as power supply for the wifi adapter(5days ago).
2. Installed a new Benq Monitor (3weeks ago).

CPU: Ryzen 7 5700X Undervolted  Motherboard: B550 Aorus Elite V2 Rev1.2 RAM: G.Skill TridentZ Neo 3600Mhz CL16 32gb 

GPU: MSI Mech 2X RX6600 8GB Cooler: ProLab Design AI360 LC AIO Storage: WD SN770 500gb + Sn550 1Tb + MX500 1Tb + 1TB HDD

PSU: Antec EAG Pro 750 80+G Case: Deepcool CG580 WH Monitor: Benq Mobiuz EX2510 144Hz 

Mouse: G Pro Wireless Keyboard: Corsair K68 RGB Cherry MX Red Speakers: Creative Pebble V2

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Anyone?

CPU: Ryzen 7 5700X Undervolted  Motherboard: B550 Aorus Elite V2 Rev1.2 RAM: G.Skill TridentZ Neo 3600Mhz CL16 32gb 

GPU: MSI Mech 2X RX6600 8GB Cooler: ProLab Design AI360 LC AIO Storage: WD SN770 500gb + Sn550 1Tb + MX500 1Tb + 1TB HDD

PSU: Antec EAG Pro 750 80+G Case: Deepcool CG580 WH Monitor: Benq Mobiuz EX2510 144Hz 

Mouse: G Pro Wireless Keyboard: Corsair K68 RGB Cherry MX Red Speakers: Creative Pebble V2

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If the problem is now gone, it seems likely that it was the Logitech software that had screwed up, and reinstalling that fixed the problem.
 

Can’t see a monitor causing mouse issues (unless it has a hub plugged into USB, but then it’s usually stuttering, not buttons reversing or dpi changing to highest) and a long shot that it’s the the USB header wifi device, if only power is being drawn (or is it USB wifi?).
 

If it happens again try reversing your changes one at a time until the problem goes away, then you’ve found your culprit.

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2 hours ago, SiliconT said:

If the problem is now gone, it seems likely that it was the Logitech software that had screwed up, and reinstalling that fixed the problem.
 

Can’t see a monitor causing mouse issues (unless it has a hub plugged into USB, but then it’s usually stuttering, not buttons reversing or dpi changing to highest) and a long shot that it’s the the USB header wifi device, if only power is being drawn (or is it USB wifi?).
 

If it happens again try reversing your changes one at a time until the problem goes away, then you’ve found your culprit.

Thanks for the reply, now I am facing another issue. The mouse automatically recerts bavk to onboard memory on restarting.

CPU: Ryzen 7 5700X Undervolted  Motherboard: B550 Aorus Elite V2 Rev1.2 RAM: G.Skill TridentZ Neo 3600Mhz CL16 32gb 

GPU: MSI Mech 2X RX6600 8GB Cooler: ProLab Design AI360 LC AIO Storage: WD SN770 500gb + Sn550 1Tb + MX500 1Tb + 1TB HDD

PSU: Antec EAG Pro 750 80+G Case: Deepcool CG580 WH Monitor: Benq Mobiuz EX2510 144Hz 

Mouse: G Pro Wireless Keyboard: Corsair K68 RGB Cherry MX Red Speakers: Creative Pebble V2

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Not what you want to have happen!

 

Have you tried updating the software (here) and firmware for your mouse in G-HUB?

 

image.png.ab6162e89f02b5c8400d76555b4ec55c.png

 

Also check if the on-board memory mode is enabled or disabled in G-HUB. It should say "OFF".

 

If it keeps reverting to "On" (with the blue bar along the bottom of the window) after you reboot, try uninstalling G-HUB, rebooting and reinstalling.

 

If it persists, you might need to uninstall, manually remove any remaining files / registry keys, and try again. Definitely try the above before hackering about :)

 

 

 

 

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8 hours ago, rounakr94 said:

Thanks for the reply, now I am facing another issue. The mouse automatically recerts bavk to onboard memory on restarting.

yea that happens all the time with my g602..something with the software not saving previous settings. i havent found a fix for it except to re-enable it  before i game

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  • 2 weeks later...

UPDATE: using the new replacement for a week, facing noo issues so far. All is working well

 

CPU: Ryzen 7 5700X Undervolted  Motherboard: B550 Aorus Elite V2 Rev1.2 RAM: G.Skill TridentZ Neo 3600Mhz CL16 32gb 

GPU: MSI Mech 2X RX6600 8GB Cooler: ProLab Design AI360 LC AIO Storage: WD SN770 500gb + Sn550 1Tb + MX500 1Tb + 1TB HDD

PSU: Antec EAG Pro 750 80+G Case: Deepcool CG580 WH Monitor: Benq Mobiuz EX2510 144Hz 

Mouse: G Pro Wireless Keyboard: Corsair K68 RGB Cherry MX Red Speakers: Creative Pebble V2

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Maybe try without the G-hub software as it installs a virtual mouse on the machine, introducing wierd curser movements - this is from my experience with a MX518 (the new one)

Gaming PC:

CPU: Ryzen 5800X3D | Motherboard: Gigabyte B550 Elite V2 | RAM: Crucial 2x16gb, 3200  JEDEC. | PSU: EVGA SuperNova 750 G3 | Monitor: LG 27GL850-B , Samsung C27HG70 | 
GPU: Asus Prime RTX 5070ti OC| Sound: Odac + Fiio E09K | Case: Fractal Design R6 TG Blackout |Storage: Kingston Renegade 2TB and Corsair MP510 960gb | Cooling: CPU: Alphacool ST30 420mm rad, Alphacool CPU and GPU Core LT and Core blocks, D5 pump and res combo 

 

Linux PC:

CPU: Ryzen 7700| Motherboard: Asus A620M-CSM | RAM: Crucial Pro 2x48gb, 5600  JEDEC. | PSU: Corsair CX750 | Monitor: LG 27GL850-B , Samsung C27HG70 | 
GPU: MSI Gaming X RTX 3090 | Case: Lian Li Dan Cases A3-mATX black |Storage: SN7100 2TB + Samsung 860 EVO 512gb | Cooling: CPU: Thermalright Peerless Assassin Mini Fan(s): Noctua 1x NF-A14x25 Chromax

 

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7 hours ago, DoctorNick said:

Maybe try without the G-hub software as it installs a virtual mouse on the machine, introducing wierd curser movements - this is from my experience with a MX518 (the new one)

Uninstalled that crap. Using the v.93 version of Gaming Software.

CPU: Ryzen 7 5700X Undervolted  Motherboard: B550 Aorus Elite V2 Rev1.2 RAM: G.Skill TridentZ Neo 3600Mhz CL16 32gb 

GPU: MSI Mech 2X RX6600 8GB Cooler: ProLab Design AI360 LC AIO Storage: WD SN770 500gb + Sn550 1Tb + MX500 1Tb + 1TB HDD

PSU: Antec EAG Pro 750 80+G Case: Deepcool CG580 WH Monitor: Benq Mobiuz EX2510 144Hz 

Mouse: G Pro Wireless Keyboard: Corsair K68 RGB Cherry MX Red Speakers: Creative Pebble V2

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