Jump to content

Some days ago I was facing a problem with my g402, the cursor will flicker on the screen and would go away automatically for some days. 

 

Fast forward to today, I faced another issue with my Logitech G402. The clicks became reversed automatically and middle click stopped working ?. This started while I was browsing FB on chrome and a click on a link would open it in a new window.

 

I unplugged mouse, reinstalled the logitech software to check and the problem seems to be gone though.

The mouse is around 2 months old and I will RMA it for sure but need to see if there is any under lying problem in my system that maybe causing the issue.
 
Recent hardware changes:
 
1. I installed a Asus WIFI+BT PCIe adapter in my system that uses one of the internal usb 2 header as power supply for the wifi adapter(5days ago).
2. Installed a new Benq Monitor (3weeks ago).
  • AMD Ryzen 7 5700X Undervolted  with PBO+Eco Mode
  • B550 Aorus Elite V2 Rev1.2
  • G.Skill TridentZ Royal 3600Mhz CL16 32gb (16gb x2)
  • MSI Mech 2X RX6600 8GB GDDR6
  • Deepcool AK620 WH
  • Deepcool CG580 WH
  • WD SN770 500gb + WD Blue 1tb HDD, Sn550 1tb + MX500 1000gb
  • Antec EAG Pro 750 80+G
  • Benq Mobiuz EX2510 144Hz
Link to comment
https://linustechtips.com/topic/1112508-g402-sudden-problems/
Share on other sites

Link to post
Share on other sites

Anyone?

  • AMD Ryzen 7 5700X Undervolted  with PBO+Eco Mode
  • B550 Aorus Elite V2 Rev1.2
  • G.Skill TridentZ Royal 3600Mhz CL16 32gb (16gb x2)
  • MSI Mech 2X RX6600 8GB GDDR6
  • Deepcool AK620 WH
  • Deepcool CG580 WH
  • WD SN770 500gb + WD Blue 1tb HDD, Sn550 1tb + MX500 1000gb
  • Antec EAG Pro 750 80+G
  • Benq Mobiuz EX2510 144Hz
Link to comment
https://linustechtips.com/topic/1112508-g402-sudden-problems/#findComment-12959298
Share on other sites

Link to post
Share on other sites

If the problem is now gone, it seems likely that it was the Logitech software that had screwed up, and reinstalling that fixed the problem.
 

Can’t see a monitor causing mouse issues (unless it has a hub plugged into USB, but then it’s usually stuttering, not buttons reversing or dpi changing to highest) and a long shot that it’s the the USB header wifi device, if only power is being drawn (or is it USB wifi?).
 

If it happens again try reversing your changes one at a time until the problem goes away, then you’ve found your culprit.

Link to comment
https://linustechtips.com/topic/1112508-g402-sudden-problems/#findComment-12959677
Share on other sites

Link to post
Share on other sites

2 hours ago, SiliconT said:

If the problem is now gone, it seems likely that it was the Logitech software that had screwed up, and reinstalling that fixed the problem.
 

Can’t see a monitor causing mouse issues (unless it has a hub plugged into USB, but then it’s usually stuttering, not buttons reversing or dpi changing to highest) and a long shot that it’s the the USB header wifi device, if only power is being drawn (or is it USB wifi?).
 

If it happens again try reversing your changes one at a time until the problem goes away, then you’ve found your culprit.

Thanks for the reply, now I am facing another issue. The mouse automatically recerts bavk to onboard memory on restarting.

  • AMD Ryzen 7 5700X Undervolted  with PBO+Eco Mode
  • B550 Aorus Elite V2 Rev1.2
  • G.Skill TridentZ Royal 3600Mhz CL16 32gb (16gb x2)
  • MSI Mech 2X RX6600 8GB GDDR6
  • Deepcool AK620 WH
  • Deepcool CG580 WH
  • WD SN770 500gb + WD Blue 1tb HDD, Sn550 1tb + MX500 1000gb
  • Antec EAG Pro 750 80+G
  • Benq Mobiuz EX2510 144Hz
Link to comment
https://linustechtips.com/topic/1112508-g402-sudden-problems/#findComment-12959954
Share on other sites

Link to post
Share on other sites

Not what you want to have happen!

 

Have you tried updating the software (here) and firmware for your mouse in G-HUB?

 

image.png.ab6162e89f02b5c8400d76555b4ec55c.png

 

Also check if the on-board memory mode is enabled or disabled in G-HUB. It should say "OFF".

 

If it keeps reverting to "On" (with the blue bar along the bottom of the window) after you reboot, try uninstalling G-HUB, rebooting and reinstalling.

 

If it persists, you might need to uninstall, manually remove any remaining files / registry keys, and try again. Definitely try the above before hackering about :)

 

 

 

 

Link to comment
https://linustechtips.com/topic/1112508-g402-sudden-problems/#findComment-12960760
Share on other sites

Link to post
Share on other sites

8 hours ago, rounakr94 said:

Thanks for the reply, now I am facing another issue. The mouse automatically recerts bavk to onboard memory on restarting.

yea that happens all the time with my g602..something with the software not saving previous settings. i havent found a fix for it except to re-enable it  before i game

Link to comment
https://linustechtips.com/topic/1112508-g402-sudden-problems/#findComment-12960907
Share on other sites

Link to post
Share on other sites

  • 2 weeks later...

UPDATE: using the new replacement for a week, facing noo issues so far. All is working well

 

  • AMD Ryzen 7 5700X Undervolted  with PBO+Eco Mode
  • B550 Aorus Elite V2 Rev1.2
  • G.Skill TridentZ Royal 3600Mhz CL16 32gb (16gb x2)
  • MSI Mech 2X RX6600 8GB GDDR6
  • Deepcool AK620 WH
  • Deepcool CG580 WH
  • WD SN770 500gb + WD Blue 1tb HDD, Sn550 1tb + MX500 1000gb
  • Antec EAG Pro 750 80+G
  • Benq Mobiuz EX2510 144Hz
Link to comment
https://linustechtips.com/topic/1112508-g402-sudden-problems/#findComment-12983755
Share on other sites

Link to post
Share on other sites

Maybe try without the G-hub software as it installs a virtual mouse on the machine, introducing wierd curser movements - this is from my experience with a MX518 (the new one)

CPU: Ryzen 5800X3D | Motherboard: Gigabyte B550 Elite V2 | RAM: G.Skill Aegis 2x16gb 3200 @3600mhz | PSU: EVGA SuperNova 750 G3 | Monitor: LG 27GL850-B , Samsung C27HG70 | 
GPU: Red Devil RX 7900XT | Sound: Odac + Fiio E09K | Case: Fractal Design R6 TG Blackout |Storage: MP510 960gb and 860 Evo 500gb | Cooling: CPU: Alphacool ST30 420mm rad, Alphacool CPU and GPU Core LT and Core blocks, D5 pump and res combo 

Link to comment
https://linustechtips.com/topic/1112508-g402-sudden-problems/#findComment-12983794
Share on other sites

Link to post
Share on other sites

7 hours ago, DoctorNick said:

Maybe try without the G-hub software as it installs a virtual mouse on the machine, introducing wierd curser movements - this is from my experience with a MX518 (the new one)

Uninstalled that crap. Using the v.93 version of Gaming Software.

  • AMD Ryzen 7 5700X Undervolted  with PBO+Eco Mode
  • B550 Aorus Elite V2 Rev1.2
  • G.Skill TridentZ Royal 3600Mhz CL16 32gb (16gb x2)
  • MSI Mech 2X RX6600 8GB GDDR6
  • Deepcool AK620 WH
  • Deepcool CG580 WH
  • WD SN770 500gb + WD Blue 1tb HDD, Sn550 1tb + MX500 1000gb
  • Antec EAG Pro 750 80+G
  • Benq Mobiuz EX2510 144Hz
Link to comment
https://linustechtips.com/topic/1112508-g402-sudden-problems/#findComment-12984512
Share on other sites

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×