New build crashes

[Raoul]

So about a week ago I've built my current PC but starting today it started crashing...

Here are my systems specs:

• AMD Ryzen 7 2700x (with the stock Wraith Prism cooler and no overclock)
• Gigabyte Aorus B450 I pro WiFi (running the latest BIOS)
• Corsair 16gb 3000 kit (CMK16GX4M2B3000C15)
• MSI Radeon RX Vega 56 Air Boost 8G
• Cooler Master MWE Gold 750 watt full modular psu
• Samsung 970 Evo Plus 500gb m.2 boot drive with a fresh Windows 10 install
• 2 old SSD's, one was my previous boot drive but wiped it completely before installing in the new system, and the other only contains some photos and no drivers or anything
• NZXT H210 (not that the case is important with these problems)

 

After building the system, installing a fresh copy of Windows 10 home and all the latest drivers it was working like a dream! For a week it worked without a problem. Until today. When playing Forza Horizon 4 it just randomly crashed. Not a single error message and the system froze completely. After a reboot I checked if all the drivers were up to date and only the graphics driver needed an update. Started playing again and the game didn't run as smooth as before. Still the FPS counter gave me numbers between 120 and 140fps on the highest settings. Still it was running a little choppy. Tried some different settings within the game and made no difference. But well the game was playing so I tried to enjoy it. Temps and everything were fine according to the CPUID HWMonitor. And after around two hours of playing it crashed again. This time giving me the BSOD and telling me this: thread stuck in device driver.

Of course I've googled it and checked if there were any updates for Windows or driver updates. Nothing worked so far and I don't know where the look next to solve this problems. Could it be coincidence that the system randomly crashed twice today or should I look at certain problems/solutions??

 

Thanks in advance!

Raoul

 

[Turtle Rig]

55 minutes ago, Raoul said:

So about a week ago I've built my current PC but starting today it started crashing...

Here are my systems specs:

• AMD Ryzen 7 2700x (with the stock Wraith Prism cooler and no overclock)
• Gigabyte Aorus B450 I pro WiFi (running the latest BIOS)
• Corsair 16gb 3000 kit (CMK16GX4M2B3000C15)
• MSI Radeon RX Vega 56 Air Boost 8G
• Cooler Master MWE Gold 750 watt full modular psu
• Samsung 970 Evo Plus 500gb m.2 boot drive with a fresh Windows 10 install
• 2 old SSD's, one was my previous boot drive but wiped it completely before installing in the new system, and the other only contains some photos and no drivers or anything
• NZXT H210 (not that the case is important with these problems)

 

After building the system, installing a fresh copy of Windows 10 home and all the latest drivers it was working like a dream! For a week it worked without a problem. Until today. When playing Forza Horizon 4 it just randomly crashed. Not a single error message and the system froze completely. After a reboot I checked if all the drivers were up to date and only the graphics driver needed an update. Started playing again and the game didn't run as smooth as before. Still the FPS counter gave me numbers between 120 and 140fps on the highest settings. Still it was running a little choppy. Tried some different settings within the game and made no difference. But well the game was playing so I tried to enjoy it. Temps and everything were fine according to the CPUID HWMonitor. And after around two hours of playing it crashed again. This time giving me the BSOD and telling me this: thread stuck in device driver.

Of course I've googled it and checked if there were any updates for Windows or driver updates. Nothing worked so far and I don't know where the look next to solve this problems. Could it be coincidence that the system randomly crashed twice today or should I look at certain problems/solutions??

 

Thanks in advance!

Raoul

 

First off congrats on your new sexy rig.  I suggest get Aida64 and run stability test and check GPU as well.  Let her and if it can go 3 hours starlight you have a stable system and the video thing might just be a OS not playing nice with driver issue.  If you get 3 hours straight then I suggest run DDU "Display Driver Uninstaller" and clean and restart and now install latest video drivers and let us know what happens.

[TheGlenlivet]

I'd DDU the driver and reinstall from scratch.  

If it still keeps crashing with the same BSOD, you might check the RAM with Memtest86 or something like that for errors.

[leo1798]

AMD's latest drivers have been very sloppy because of the new product launches so I'd suggest rolling back to an older, more stable driver such as 19.7.5 or something, but it might not be a GPU error.

[Raoul]

23 hours ago, Turtle Rig said:

First off congrats on your new sexy rig.  I suggest get Aida64 and run stability test and check GPU as well.  Let her and if it can go 3 hours starlight you have a stable system and the video thing might just be a OS not playing nice with driver issue.  If you get 3 hours straight then I suggest run DDU "Display Driver Uninstaller" and clean and restart and now install latest video drivers and let us know what happens.

 

23 hours ago, TheGlenlivet said:

I'd DDU the driver and reinstall from scratch.  

If it still keeps crashing with the same BSOD, you might check the RAM with Memtest86 or something like that for errors.

 

22 hours ago, leo1798 said:

AMD's latest drivers have been very sloppy because of the new product launches so I'd suggest rolling back to an older, more stable driver such as 19.7.5 or something, but it might not be a GPU error.

Thanks for the quick response guys! Unfortunately I had no time today so I'll run some tests this weekend to figure out what's wrong!

[Raoul]

It's working fine again! Let DDU do it's magic and installed an older driver afterwards. Ran aida64 and memtest without a problem. And after installing that older driver Forza worked as smooth as it dit before! So it seems like the problems were caused by the new driver. Thanks for the help guys

[Klondaika]

Hi, having the same issue with random freezes or BSOD with Thread_Stuck_in_device_Driver.

 

Brand NEW Ryzen 5 2600 with VEGA 56 MSI AIRBOOST OC

 

Have anyone found a solution on this ?

 

What I tried:

Roll back older driver version, so far got to 19.06.3

Uninstalled all 3rd party monitoring tools, such as MSI Afterburner, AIDA64, etc.

Tried all sorts of configurations on the card, undervolting, overclocking, etc.

[Klondaika]

Raoul, which version worked for you ?