Packet loss

[Snifferdog3]

Hey, So I run a wired connection and im on fiber. my internet speed is usually 50mbps+ and Ive never had a problem before, until recently while playing rocket league the lag was insane, it was unplayable, my ping was up and down like crazy and I was getting loads of packet loss, I just thought it was rocket leagues servers. but its been around a month and its still the same. I was playing minecraft the other day and I got the same issue, other players/mobs would freeze and then suddenly jump to where they should be... So I ran a Ping test on the CMD, I first started with pinging google.co.uk 30 times and the the results showed 3 out of 30 packets got lost and my latency varied from 13 to 450. I then ran a ping test to googles public DNS 8.8.8.8 out of 100 pings 6 packets got lost and my latency was 13 to 850. I then tried 1.1.1.1 out of 100 pings 14 packets got lost. so theres definitely a issue here, but I wanted to know if its me or my ISP, so I pinged my router 100 times and 8 packets got lost and latency was 3 to 70. I then pinged my PC 50 times just for fun and 0 packets got lost and latency was 0ms. So its between my PC and router, but whats causing this? like I said I never used to have a Issue. 

 

just a little information, Im running Ethernet over powerline, so my router is downstairs and my pc upstairs. never had a Issue with this before so I think its that...

also my internet speed on my pc has gone from 50mbps to 10 now, but my phone is still around 50mbps over wifi

[Skiiwee29]

If you're losing packets to your router, then its your LAN side, not your ISP. Try updating the firmware on your router and giving it a reboot. It is also highly likely that it could be your Powerline Adapters as well as they're far from perfect and pron to noise and interference. 

[Snifferdog3]

7 minutes ago, Skiiwee29 said:

If you're losing packets to your router, then its your LAN side, not your ISP. Try updating the firmware on your router and giving it a reboot. It is also highly likely that it could be your Powerline Adapters as well as they're far from perfect and pron to noise and interference. 

Yes its defo not my isp. Ive rebooted the router countless times, there doesnt seem to be anything on the routers webpage to update the firmware... as for the powerline Adapters thats my biggest suspect. but ive never had a issue before with them and it come on suddenly and hasnt gone since, like one day it just started doing this and hasnt stopped since...

 

Edit: the hub I have is a BT Hub 5, It cannot be updated manually.

[Labeled]

16 minutes ago, Snifferdog3 said:

 Ethernet over powerline,

I've never had a good experience with this option. I know others have, but I've had bad luck lol.

[Oshino Shinobu]

23 minutes ago, Snifferdog3 said:

Yes its defo not my isp. Ive rebooted the router countless times, there doesnt seem to be anything on the routers webpage to update the firmware... as for the powerline Adapters thats my biggest suspect. but ive never had a issue before with them and it come on suddenly and hasnt gone since, like one day it just started doing this and hasnt stopped since...

 

Edit: the hub I have is a BT Hub 5, It cannot be updated manually.

Connect a cable direct to the router and test. 

 

Just having something else plugged into a power outlet can cause powerline to change its behaviour. 

[Snifferdog3]

28 minutes ago, Oshino Shinobu said:

Connect a cable direct to the router and test. 

 

Just having something else plugged into a power outlet can cause powerline to change its behaviour. 

Well I cant do that really.... You see there are no phone sockets near my pc so I cant move the router. Im not really sure what to do... im pretty sure its the ethernet poweline thats causing this. Im currently playing a game using my phone as a wireless wifi connection and its running great. the only issue is it occasionally drops out for a minute...