Help please! Pc crash

[AnthonyFurrier]

Hi,

 

I do not know if there has already been a post on the subject, sorry if it is.
I apologize for English I hope you will understand.

I have a problem with the PC, the problem happens every time I run a "more difficult" task, such as rendering (C4D, 3dmax, vray, corona), or triangulation of photogrammetry, if i try to open a section on a large BIM model (archicad), etc. .. after a while the image on the monitor suddenly turns black, and it stays there all the time, the computer is still working, two things i noticed then, the power button does not work, i held up to 30 sec and nothing again, i just have to turn off the power and restart computer to work, i also noticed that each time a small red led light in the upper right corner with the DRM mark came ON.

I did all the possible tests that came to my mind and were advised by others. However I did not find any error.

I also have a friend who has a similar computer and has the same problem but the only thing we have in common is the CPU. I also found one forum post from AMD where multiple people have the same problem, also the common component is just the processor.

Unfortunately, no one has come up with a solution so far, so I hope that one of you will know where the problem is.

My configuration:

CPU: tr4 2990wx
GPU: rtx 2080Ti
RAM: HyperX predator 3600mhz 128 gb ram 8x16
MBO: Gygabite Designer x399 (last bios on it 12g)
SSD: Samsung EVO 970 1TB m.2
HDD: Wester digital black 4TB
HDD2: Seagate Baracuda 4TB
WATER cooling: kraken x62 (nzxt)
Case: H700i (nzxt) if that mean something
PSU: Cooler Master V1200 Platinum

Software:
All drivers updated like bios from official web site.
I'm using all legal software including widnows and avast premium which also didn't find nothing.

Thank you!

[Turtle Rig]

10 minutes ago, AnthonyFurrier said:

Hi,

 

I do not know if there has already been a post on the subject, sorry if it is.
I apologize for English I hope you will understand.

I have a problem with the PC, the problem happens every time I run a "more difficult" task, such as rendering (C4D, 3dmax, vray, corona), or triangulation of photogrammetry, if i try to open a section on a large BIM model (archicad), etc. .. after a while the image on the monitor suddenly turns black, and it stays there all the time, the computer is still working, two things i noticed then, the power button does not work, i held up to 30 sec and nothing again, i just have to turn off the power and restart computer to work, i also noticed that each time a small red led light in the upper right corner with the DRM mark came ON.

I did all the possible tests that came to my mind and were advised by others. However I did not find any error.

I also have a friend who has a similar computer and has the same problem but the only thing we have in common is the CPU. I also found one forum post from AMD where multiple people have the same problem, also the common component is just the processor.

Unfortunately, no one has come up with a solution so far, so I hope that one of you will know where the problem is.

My configuration:

CPU: tr4 2990wx
GPU: rtx 2080Ti
RAM: HyperX predator 3600mhz 128 gb ram 8x16
MBO: Gygabite Designer x399 (last bios on it 12g)
SSD: Samsung EVO 970 1TB m.2
HDD: Wester digital black 4TB
HDD2: Seagate Baracuda 4TB
WATER cooling: kraken x62 (nzxt)
Case: H700i (nzxt) if that mean something
PSU: Cooler Master V1200 Platinum

Software:
All drivers updated like bios from official web site.
I'm using all legal software including widnows and avast premium which also didn't find nothing.

Thank you!

If your getting a red light upon POST its your CPU or RAM.  Try one stick of RAM.  Also do not overclock anything.  Then get back to us.

[LloydLynx]

Threadrippers are pretty power hungry, 250 Watt TDP. If you can, disable boost and some cores too. Check cooling; has the fan spun up higher at all, try another cooler even if it's an inferior one. I hate to bring up such a controversial topic, but how do you apply thermal paste and how much? The 2990WX has a pretty low max temp of 68C, which it might be hitting.

 

This sounds like a power problem, since you said nothing of temperature warnings. But it could also be an overheating issue as well, even if there aren't temperature warnings.