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Hi guys,

 

I might need some help/advice. I bought a Zephyrus laptop, 16 gb, i7 9750 with rtx 2070.

 

Before i bought it i checked online reviews for this particular configuration and all looked good.

 

But it seems that there might be a problem with the GPU, it doesn't put out the FPS that it should in my opinion. 

 

For example in Assassin's Odyssey  with all the setting on high and some features disabled like VSync etc, i get around 50 FPS. I used to have a tower PC with 1070 and i5 8400, 16 GBs of Ram and i had around 70-85 for the same settings.

 

Do you guys have any idea what might be causing this? Also this issue seems to be with other games like: Apex and Dota 2.

 

I reinstalled the nvidia driver after cleaning all the previous drive from the system so i am kind of stuck now to be honest. I can see in the GPU software that the GPU is working and reaching the necessary frequency so i don't really know what to do now.

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- Thread moved to Troubleshooting -

CPU: Intel i7 6700k  | Motherboard: Gigabyte Z170x Gaming 5 | RAM: 2x16GB 3000MHz Corsair Vengeance LPX | GPU: Gigabyte Aorus GTX 1080ti | PSU: Corsair RM750x (2018) | Case: BeQuiet SilentBase 800 | Cooler: Arctic Freezer 34 eSports | SSD: Samsung 970 Evo 500GB + Samsung 840 500GB + Crucial MX500 2TB | Monitor: Acer Predator XB271HU + Samsung BX2450

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Is that single channel memory? Sometimes OEMs can be ass***** and put a single stick in there only because it's easier for them.

 

And check the temperatures. Bad thermal paste job can cause thermal throttling, and Asus is not known for doing good with it.

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: HP EX920 1TB PCIe x4 M.2 SSD + Crucial MX500 1TB 2.5" SATA SSD, 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally, 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172) left outside Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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The thermals look good under load to be honest. I think it's  a single stick of 16 GB, but this should decrease performance that much? I was thinking that this might be the problem to be honest too. I am doing a clean Windows install right now and take it from there, see whats going on.

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