headsets problem ,only right side working

[imajerec]

i switched from a b360 board to a z370 asus P II

before that headsets worked, now only the right side is working

i tried working on some settings on the realtek soft ,reinstall the driver nothing worked. finally figured it out,so if i insert the front panel connector just half way into the mobo it works,if i insert all the way down only the right headset works

so it is a faulty mobo connector or just a incompatibility between the case audio connector and the mobo slot?

[Matias_Chambers]

Try connecting it to a different audio port, I have the same problem with my mobo audio, but the headphones work in all other ports.

[imajerec]

5 minutes ago, Matias_Chambers said:

Try connecting it to a different audio port, I have the same problem with my mobo audio, but the headphones work in all other ports.

i'm talking about the port where you connect the hd audio(front panel mic and headphones) from the case to the mobo port. there is only one blue audio port on the mobo