Can’t install windows 10

[Gauzl]

I’m trying in install windows 10 on my new PC with a USB that came with my purchase of windows 10, I’m booting the computer through it, after selecting “Windows setup (64-bit)” it fails to load every time and give some this error “Windows failed to start. A recent hardware change or software change might be the cause” and carries on sayigpng insert a disk or contact system administrator.

 

this is a brand new computer and the only old parts are the SSD’s which I have already formatted.

[BakaPetra]

The following things can cause this issue:

 

- The installer itelf is damaged / has a faulty code

- A lose / damaged SATA cable

 

Try reconnecting the SSD or try it with an other cable, if it still fails download windows from microsoft and make a bootable pendrive with rufus.

[Brent744]

Usually this is caused by a corrupted file within the installer. I would wipe the USB and use Microsoft's Media Creation Tool to create a new bootable usb, it's free and easy. Run the media creation tool as administrator to avoid crashes.

[Gauzl]

3 hours ago, Megumin4317 said:

The following things can cause this issue:

 

- The installer itelf is damaged / has a faulty code

- A lose / damaged SATA cable

 

Try reconnecting the SSD or try it with an other cable, if it still fails download windows from microsoft and make a bootable pendrive with rufus.

 

7 minutes ago, Brent744 said:

Usually this is caused by a corrupted file within the installer. I would wipe the USB and use Microsoft's Media Creation Tool to create a new bootable usb, it's free and easy. Run the media creation tool as administrator to avoid crashes.

I have tested both SSD’s and there are no issues with them and I tested the USB on another computer and it worked fine.

 

to explain exactly what’s happening on my screen after I select windows 10 64bit it then goes into a loading screen where it shows the motherboard logo and a dotted circle to show progress, it freezes here every time.

[BakaPetra]

1 minute ago, Gauzl said:

to explain exactly what’s happening on my screen after I select windows 10 64bit it then goes into a loading screen where it shows the motherboard logo and a dotted circle to show progress, it freezes here every time.

Do you have UEFI enabled in your bios?

[Gauzl]

1 minute ago, Megumin4317 said:

Do you have UEFI enabled in your bios?

Gotta go to bed, I’ll check later tomorrow and get back to you.

[BakaPetra]

1 minute ago, Gauzl said:

Gotta go to bed, I’ll check later tomorrow and get back to you.

Alright, I'll try to find other things that can cause your problem

[Gauzl]

18 hours ago, Megumin4317 said:

Alright, I'll try to find other things that can cause your problem

I solved my issue, just had to update the drivers on the bios.

thanks for trying to help