Display showing snow

Kinu · August 6, 2019

Problem: After a fresh install of windows 10 I installed amd's drivers for the 2200g (Adrenalin 2019 Edition 19.7.5 Optional) as everything seemed to be running slow, even browser pages would scroll down with lag.After letting the driver installer do its thing it asked me to restart the pc, and so I did, only to be prompted with a snowy/static display after the restart.

I tried: -getting into the bios to search for the igpu tab, but once I open the tab, there is nothing to change/click, it's like it's not recognizing the igpu

-booting into safe mode (doesn't work)

-switching the hdmi cable with another hdmi cable

I'm sure it's the drivers, I just need some help getting out of this situation and where to get the correct drivers.Should i reinstall windows?I searched for two hours for solutions online but no one seemed to have the exact problem that I have (only faulty dedicated gpus, nothing about igpus)

SpookyCitrus · August 6, 2019

If you're sure it's the drivers, download DDU from guru3d.com and do the safemode uninstall of the AMD drivers then redownload the newest version of Adrenalin and reinstall the drivers.

If it's not the drivers and you test it on another monitor and it still does it I would suggest getting a dedicated GPU or RMAing the CPU if there is a problem with iGPU.

Kinu · August 6, 2019

I managed to get into safe mode by forcing it to shutdown several times while it was booting up and ran DDU, I'm back to normal now. Now about the drivers, I did install the latest, it says they're from 2019/7/31 ( https://www.amd.com/tr/support/7706 ) . Could it be that my igpu is faulty?