PSU Problem...

[Lilmattere]

Story time! 
SO! Basically around January, I bought a new computer (custom built from Ginger6). I bought one instead of building one myself because I am a noob and don't know how to do it... yep i know...

So the specs I chose were an intel Core i7 9700K, an ASUS TUF H310-M PLUS gaming motherboard, an ASUS RTX 2080 STRIX, along with an SSD, a standard HDD, aswell as a 1000w EVGA PSU (overkill i know).

Basically the AC adaptor that came with with it was a standard 5 Amp one, and ever since it's popped, sometimes sparked when I turn the plug on from the wall, but the PC still ran fine. But just last monday the PSU was off aswell as the wall plug, but I turned the mains on first and THEN the PSU and the sparking/popping happened inside the PSU instead, the Mains adaptor also blew.

Do you think there is something wrong with my computer internally? Or do you think Ginger6 is at fault for supplying me with a mains cable that doesn't have the right amount of Ampage? 

The label on the PSU itself clearly states AC Input - 16A... 

[Lilmattere]

Please excuse my noob-ishness

[Trilex]

22 minutes ago, Lilmattere said:

Story time! 
SO! Basically around January, I bought a new computer (custom built from Ginger6). I bought one instead of building one myself because I am a noob and don't know how to do it... yep i know...

So the specs I chose were an intel Core i7 9700K, an ASUS TUF H310-M PLUS gaming motherboard, an ASUS RTX 2080 STRIX, along with an SSD, a standard HDD, aswell as a 1000w EVGA PSU (overkill i know).

Basically the AC adaptor that came with with it was a standard 5 Amp one, and ever since it's popped, sometimes sparked when I turn the plug on from the wall, but the PC still ran fine. But just last monday the PSU was off aswell as the wall plug, but I turned the mains on first and THEN the PSU and the sparking/popping happened inside the PSU instead, the Mains adaptor also blew.

Do you think there is something wrong with my computer internally? Or do you think Ginger6 is at fault for supplying me with a mains cable that doesn't have the right amount of Ampage? 

The label on the PSU itself clearly states AC Input - 16A... 

Pull out all the components from the pc U bought apart from psu. Get a kown good psu and test the components. If it powers on do a stability test. If not toubleshoot individual components and then contact the seller. 

 

PS use output from mobo not GPU when troubleshooting 

[Guest]

19 minutes ago, Lilmattere said:

Story time! 
SO! Basically around January, I bought a new computer (custom built from Ginger6). I bought one instead of building one myself because I am a noob and don't know how to do it... yep i know...

So the specs I chose were an intel Core i7 9700K, an ASUS TUF H310-M PLUS gaming motherboard, an ASUS RTX 2080 STRIX, along with an SSD, a standard HDD, aswell as a 1000w EVGA PSU (overkill i know).

Basically the AC adaptor that came with with it was a standard 5 Amp one, and ever since it's popped, sometimes sparked when I turn the plug on from the wall, but the PC still ran fine. But just last monday the PSU was off aswell as the wall plug, but I turned the mains on first and THEN the PSU and the sparking/popping happened inside the PSU instead, the Mains adaptor also blew.

Do you think there is something wrong with my computer internally? Or do you think Ginger6 is at fault for supplying me with a mains cable that doesn't have the right amount of Ampage? 

The label on the PSU itself clearly states AC Input - 16A... 

AC adapter?  You mean "power cord"?

 

The amount of current input depends on your mains voltage.  Where are you located?

 

The "pop" and "spark" is because you're turning the PC on and off from the wall.  WHY ARE YOU DOING THIS?!?!!?

 

Power supplies have large capacitors that need to hold a charge for the PC to work.  If you kill the power to the PSU (by unplugging it, flipping a switch, etc.), that cap will eventually discharge.  When you apply the power to the PC again, that cap has to charge back up.  That creates a phenomenon called "in rush".  As the name applies, a big rush of power goes into the PSU to charge the cap.  With a 1000W PSU, that's going to be a lot of current.

 

"The mains adapter also blew".

 

Please define "mains adapter".  Again, you don't have an "adapter".  Your PSU is an "adapter".  It adapts AC to DC.  The thing between the wall and the PSU is simply a power cord.

 

 

[seon123]

35 minutes ago, Lilmattere said:

AC adaptor

What do you mean by this?

35 minutes ago, Lilmattere said:

mains cable

And this?

 

PSUs, especially higher wattage ones with large bulk capacitors can have a high inrush current. That can cause some sparking and can trip some breakers. 

Edited June 30, 2019 by seon123
Something something

[Lilmattere]

1 minute ago, jonnyGURU said:

AC adapter?  You mean "power cord"?

 

The amount of current input depends on your mains voltage.  Where are you located?

 

The "pop" and "spark" is because you're turning the PC on and off from the wall.  WHY ARE YOU DOING THIS?!?!!?

 

Power supplies have large capacitors that need to hold a charge for the PC to work.  If you kill the power to the PSU (by unplugging it, flipping a switch, etc.), that cap will eventually discharge.  When you apply the power to the PC again, that cap has to charge back up.  That creates a phenomenon called "in rush".  As the name applies, a big rush of power goes into the PSU to charge the cap.  With a 1000W PSU, that's going to be a lot of current.

 

"The mains adapter also blew".

 

Please define "mains adapter".  Again, you don't have an "adapter".  Your PSU is an "adapter".  It adapts AC to DC.  The thing between the wall and the PSU is simply a power cord.

 

 

Yeah power cord sorry XD yeah that makes sense what you're saying. Would it be best to keep it switched on at all times?

[Lilmattere]

2 minutes ago, seon123 said:

What do you mean by this?

And this?

 

PSUs, especially higher wattage ones with large bulk capacitors can have a high inrush current. That can cause some sparking can trip some breakers. 

Okay cool, would it be safe to continue using a 5amp power cord or switch to a higher 13 amp?

[Lilmattere]

5 minutes ago, jonnyGURU said:

AC adapter?  You mean "power cord"?

 

The amount of current input depends on your mains voltage.  Where are you located?

 

The "pop" and "spark" is because you're turning the PC on and off from the wall.  WHY ARE YOU DOING THIS?!?!!?

 

Power supplies have large capacitors that need to hold a charge for the PC to work.  If you kill the power to the PSU (by unplugging it, flipping a switch, etc.), that cap will eventually discharge.  When you apply the power to the PC again, that cap has to charge back up.  That creates a phenomenon called "in rush".  As the name applies, a big rush of power goes into the PSU to charge the cap.  With a 1000W PSU, that's going to be a lot of current.

 

"The mains adapter also blew".

 

Please define "mains adapter".  Again, you don't have an "adapter".  Your PSU is an "adapter".  It adapts AC to DC.  The thing between the wall and the PSU is simply a power cord.

 

 

Located in the south of England. The mains voltage is 240 i believe? and by mains adaptor, I meant power cord, but I meant the fuse inside the power cord blew.

[Guest]

Just now, Lilmattere said:

Located in the south of England. The mains voltage is 240 i believe? and by mains adaptor, I meant power cord, but I meant the fuse inside the power cord blew.

Ok.  Cool.

 

Yes:  UK power cords have a fuse in the head.  Just go out and buy a new power cord.  Make sure it's rated at at least 8A. I think 10A is most common.  5A is kind of low for a 1000W PSU.  I can tell you that Corsair PSUs ship with a 10A UK cord.

 

And then.... STOP switching your PC off from the wall.

 

[Lilmattere]

1 minute ago, jonnyGURU said:

Ok.  Cool.

 

Yes:  UK power cords have a fuse in the head.  Just go out and buy a new power cord.  Make sure it's rated at at least 8A. I think 10A is most common.  5A is kind of low for a 1000W PSU.  I can tell you that Corsair PSUs ship with a 10A UK cord.

 

And then.... STOP switching your PC off from the wall.

 

Alright thanks, I'll probably switch to a 10A power cord, and keep the wall plug switched on. That popping/sparking is kinda scary!

[Lilmattere]

12 minutes ago, seon123 said:

What do you mean by this?

And this?

 

PSUs, especially higher wattage ones with large bulk capacitors can have a high inrush current. That can cause some sparking and can trip some breakers. 

Do you think I could have damaged my PC at all? Or do you think it would work again if i purchased a new power cord with a higher amp rating?