HP Laptop Won't Boot Windows But Boots Linux?

[Steo]

I was given a HP Pavilion to look at for someone I know. When it's turned on, it goes to a recovery screen with a winload.efi error and something about removable storage devices failing with an I/O error. Even if I change the HDD then try install Windows from a USB stick, it just gives the exact same screen before the installation can even begin. I tried to create a Linux Live USB and booted it, Linux seems to work perfect with no issues for some reason. I also tried unplugging the keyboard, touchpad and anything else that I could, but Windows still just gives the same error every time. Has anyone ever encountered anything like this before?

[buzzinkeegs]

latest windows doesnt like any usb mass storage device attached check to see if u can change the mount to a diferent format is all i can think of

[Sauron]

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HP Laptop Won't Boot Windows But Boots Linux

Spoiler

but jokes aside, try different usb ports

[Steo]

@Sauron I wouldn't mind too much but I'm not sure if he'd know how to use Linux properly. 

 

7 minutes ago, buzzinkeegs said:

latest windows doesnt like any usb mass storage device attached check to see if u can change the mount to a diferent format is all i can think of

The laptop does have a DVD drive but it's getting the error from the current Windows installation even with no USB devices attached. I could still try since it's just one blank DVD.

[Sauron]

2 minutes ago, steocullen91 said:

@Sauron I wouldn't mind too much but I'm not sure if he'd know how to use Linux properly. 

 

The laptop does have a DVD drive but it's getting the error from the current Windows installation even with no USB devices attached. I could still try since it's just one blank DVD.

Maybe one of the ports is dirty or defective and falsely reports a connected peripheral

[rgb fan]

try compressed air and a dvd USB attachment  

[Steo]

I'll try cleaning the 3 USB ports and see but if all fails I guess he'll need a new motherboard. I'm not sure if he'd just use Linux if it comes to it, I wouldn't be surprised if he accidentally ran sudo rm -rf /* lol.

[Steo]

Just to let others know, the issue was TPM. I set TPM Status to Hidden in the BIOS and the computer came straight on without the need to even reinstall Windows.