Plesk not showing the index.html file

[Hip]

Hey guys,

 

I uploaded my websites files to Plesk and want to access it but all I get is 403: You do not have permission to access this document. 

Can you tell me how to solve this?

 

Thanks in advance

[Jarsky]

The directory that the files are saved into, needs to be accessible by Plesk.

So whatever user Plesk is running as, needs at a minimum read permission on the files in that directory. 

 

Edit: If you're trying to browse a directory, permissions are probably set up so you cant do that as it introduces a security issue. 

[Hip]

6 hours ago, Jarsky said:

The directory that the files are saved into, needs to be accessible by Plesk.

So whatever user Plesk is running as, needs at a minimum read permission on the files in that directory. 

 

Edit: If you're trying to browse a directory, permissions are probably set up so you cant do that as it introduces a security issue. 

I have checked it now and every user has reading rights and owner has write too already.

[Jarsky]

55 minutes ago, Hip said:

I have checked it now and every user has reading rights and owner has write too already.

Have you checked the error_log ?

Have you gone through Plesk's support articles? Such as https://support.plesk.com/hc/en-us/articles/214528485-Cannot-access-a-website-directory-in-Plesk-403-Forbidden

[Hip]

14 minutes ago, Jarsky said:

Have you checked the error_log ?

Have you gone through Plesk's support articles? Such as https://support.plesk.com/hc/en-us/articles/214528485-Cannot-access-a-website-directory-in-Plesk-403-Forbidden

Quote

[Sat Jun 22 11:54:18.915068 2019] [autoindex:error] [pid 8754:tid 140507883751168] [client 89.187.165.149:52239] AH01276: Cannot serve directory /var/www/vhosts/domainname.com/httpdocs/coinpages/: No matching DirectoryIndex (index.html,index.cgi,index.pl,index.php,index.xhtml,index.htm,index.shtml) found, and server-generated directory index forbidden by Options directive
 

 

[Jarsky]

So you definately uploaded the files into /var/www/vhosts/domainname.com/httpdocs/coinpages/  ?

And it definately includes one of the index files? (index.html,index.cgi,index.pl,index.php,index.xhtml,index.htm,index.shtml)

 

If so try this..... Plesk > Tools & Settings > Apache Web server settings > select "dir module" > click OK

[Hip]

7 minutes ago, Jarsky said:

So you definately uploaded the files into /var/www/vhosts/domainname.com/httpdocs/coinpages/  ?

Yes this is correct

 

7 minutes ago, Jarsky said:

 

And it definately includes one of the index files? (index.html,index.cgi,index.pl,index.php,index.xhtml,index.htm,index.shtml)

 

Not exactly, the file name is something like index_placeholder.html

 

 

 

The "dir"? This was ticked already I see.

[Jarsky]

2 minutes ago, Hip said:

Yes this is correct

 

Not exactly, the file name is something like index_placeholder.html

 

 

 

The "dir"? This was ticked already I see.

 

 

well that's your problem. You need to rename it to index.html or you need to define index_placeholder.html in the DirectoryIndex configuration

[Hip]

3 minutes ago, Jarsky said:

 

 

well that's your problem. You need to rename it to index.html or you need to define index_placeholder.html in the DirectoryIndex configuration

Oh nice thank you it works now!

 

Can you tell me where I can find the directoryIndex config?