Jump to content

Forgive me if this has been answered somewhere in here, if it has either my search skills are lacking or I am looking over it.

  • OS - 10 Pro
  •  x64
  • What OS was originaly installed on the system? 10 Pro
  • Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from a retailer)? Retail
  • Age of system (hardware)- New
  • Age of OS installation - Fresh
  • CPU model-9700k
  • Video Card model-GIGABYTE RTX 2080 TI 11GB GDDR6
  • MotherBoard - ASUS TUF Z390-Plus Gaming (Wi-Fi) LGA 1151 (300 Series)
  • Power Supply - CORSAIR RMi Series RM850i 850W 80 PLUS GOLD
  • System Manufacturer- Custom
  • HDD-SAMSUNG 970 EVO PLUS M.2 2280 1TB PCIe Gen 3.0 x4
  • RAM-G.SKILL TridentZ Series 16GB (2 x 8GB) DDR4 3200

 

This Is a very weird issue.

 

I have been able to load windows. After the first restart after installation the system will either:

     Lock up at Asus splash screen

     Will try to load(I get the spinning dots) but never will load. I have let it go for 30 minutes.

     Try to do a system repair but will lock up on that screen.

     Get one of three blue screen errors: PAGE_FAULT_IN_NONPAGED_AREA

                                                               CRITICAL_PROCESS_DIED

                                                               0xc000021a

 

The page fault error leads me to believe its a ram issue but all the testing I have done leads me to think that it isnt.

                                                                 

I have tried all DIMM slots with single dimms in each and alternating the two sticks. I have also tried the ram from my rig with the same results as well as putting the new ram in my machine and it runs fine. I tried a new MOBO thinking that was the problem but still nothing. Flashed MOBO BIOS to newest available. Tried with and without the 2080ti as well as a GTX 1060 and a GTX 970. Tried several different mice and keyboards thinking it might be a driver issue from that. Installed on the NVME, SSD as well as a mechanical. Tried installs from the windows DVD, an ISO image from MIcrosoft and a version I had laying around. 

 

Nothing is overclocked. Temps on the CPU in BIOS are showing 33c. 

 

I am building this for my Boss' nephew and it is making me look like a fool. I have been building my own systems since the early 2000's and even have a nice little side hustle building rigs during the holidays. But this has thrown me for a loop.

Please, If you can help I would greatly appreciate it. I am pulling my hair out over this.

Link to comment
https://linustechtips.com/topic/1073204-new-pc-issue/
Share on other sites

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×