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USB 3.1/3.0 not working

Gpuprodamnn
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Hello! I have both USB 3.1 and 3.0 ports on my motherboard (Asrock AB350 Pro4) but those are not working. When i try to copy photos from my camera, both of them work for around 30s and then completely stutter. I have installed and reinstalled all the drivers but they are still not functioning. I know that I'm missing something here, but i can't figure it out. On a side note, the USB 2.0's work without a problem, but still too slow for a camera. Thank you!

 

P.S. The camera came with a 3.1 usb connecter

  • CPU
    Ryzen 5 1600 OC 3,7ghz
  • Motherboard
    ASrock AB350 Pro4 ATX
  • RAM
    A-Data 2666mhz upgraded to Corsair LPX 2x8gb 3000mhz
  • GPU
    GTX 1060 6gb
  • Case
    Segotep Chariot TF
  • Storage
    1TB HDD, 240gb M.2 Intel NVMe SSD
  • PSU
    Evga 600w B+
  • Display(s)
    Samsung Full HD 24' Free sync
  • Cooling
    3x 120mm case fans
  • Keyboard
    Razer BlackWidow Chroma V2
  • Mouse
    Razer DeathAdder Elite
  • Sound
    Razer Kraken Pro
  • Operating System
    Windows 10 Pro
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https://linustechtips.com/topic/1060470-usb-3130-not-working/
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Posted

I would be testing with other USB 3/3.1 devices to figure out if it was either A) the camera or B) computer. theres your starting point. then you can troubleshoot from there.

also from memory the AB350's from memory have had weird USB issues. not sure if it applies to the pro though.

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https://linustechtips.com/topic/1060470-usb-3130-not-working/#findComment-12535163
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