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Acer Predator G9-593 sata drive overheating and being dismounted by Intel Rapid Storage Technology but works just fine through SATA to USB adapter

H.K.
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Hi, I've been using my Predator 15 for about a year now. 
 

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About a month ago my SATA drive was showing randomly occurring 10-20 seconds 100% usage and I couldn't find the cause. Launching Task Man, Explorer during that time would make them unresponsive. Media playing during that time, which are located on that drive would also make the media player unresponsive. After about a week of this, the drive started to be dismounted and a few days after that, even restarting the PC wouldn't mount the drive.
I swapped in an old drive and it was working fine for a few days, until today when it got overheated and was dismounted. The first drive that wouldn't mount back worked just fine when I connected it to a SATA to USB connector and wasn't as hot to the touch as it was when connected to the laptop's SATA connector.


Long story short, any drive connected to my laptop's SATA connector seems to be heating up beyond normal, causing random 100% usage for 10-20 sec, making things unresponsive.


I bought the laptop through newegg and had it shipped to My country. So sending it to the retailer isn't an option. I don't understand the problem, is it the SATA connector? Or is it something else? Could anyone help me out here?

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Posted

Have you tried 2.5 inch SSD instead of HDD?

Desktop specs:

Spoiler

AMD Ryzen 5 5600 Thermalright Peerless Assassin 120 SE ARGB Gigabyte B550M DS3H mATX

Asrock Challenger Pro OC Radeon RX 6700 XT Corsair Vengeance LPX 16GB (8Gx2) 3600MHz CL18 Kingston NV2 1TB PCIe 4.0 NVMe SSD

Montech Century 850W Gold Tecware Nexus Air (Black) ATX Mid Tower

Laptop: Lenovo Ideapad 5 Pro 16ACH6

Phone: Xiaomi Redmi Note 10 Pro 8+128

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2 minutes ago, GeneXiS_X said:

Have you tried 2.5 inch SSD instead of HDD?

I haven't, and I'm broke enough to not to be able to buy one for a while

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8 minutes ago, H.K. said:

I haven't, and I'm broke enough to not to be able to buy one for a while

So you're using HDD only? Is the OS installed in HDD?

Desktop specs:

Spoiler

AMD Ryzen 5 5600 Thermalright Peerless Assassin 120 SE ARGB Gigabyte B550M DS3H mATX

Asrock Challenger Pro OC Radeon RX 6700 XT Corsair Vengeance LPX 16GB (8Gx2) 3600MHz CL18 Kingston NV2 1TB PCIe 4.0 NVMe SSD

Montech Century 850W Gold Tecware Nexus Air (Black) ATX Mid Tower

Laptop: Lenovo Ideapad 5 Pro 16ACH6

Phone: Xiaomi Redmi Note 10 Pro 8+128

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Posted

Might something be wrong in terms of power delivery?

Make sure to tag and/or quote people so they get notified... :P:D 

 

My gear:

                                                         Ryzen 7 2700X / Gigabyte GA-X370M-Gaming 3 / R9 380 Nitro 4GB/ 16GB DDR4 2133 / 225GB OCZ Trion 100 / 3TB of hard drive storage
                                                                                                     AOC C24G1 / BenQ GW2270H(rarely overclocked to 87Hz :P )
                                                                               Razer Blackwidow / Redragon Kumara / Logitech G Pro Wiress / Sennheiser HD 559

                                                                                                        Microsoft LifeCam Studio / Tonor BM700 microphone
                                                                                                         Panasonic Lumix DC-FZ82 / Canon EOS 80D

#PCMasterrace

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14 minutes ago, GeneXiS_X said:

So you're using HDD only? Is the OS installed in HDD?

nah, a couple of nVME on OEM RAID is the primary

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17 minutes ago, Jonas_2909 said:

Might something be wrong in terms of power delivery?

Damn, I'm guessing there's no DIY troubleshooting on that one?

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