games crashing Games crashing on new computer. Need help!

[Docorion]

So I built a new computer in november of last year and I have had a problem with crahes in games ever since. 

Most of the games that are crashing first freezes and then quits to desktop with no error messege, and some freezes the whole pc and requires a reset from the button on the case. The game that is crashing most often and freezes the whole pc most often is battlefield 5.

 

My specs:

9700k

Corsair 150i aio

2080ti

32gb 2666 corsair vengence

Prime z390-a

850w antec hcg psu

 

What I have tried:

I have removed all oc. Reinstalled graphics drivers with ddu. Tested the ram. Changed compatability settings for affected games and changed settings in the nvidia controllpanel. Even reinstalled Windows. Then I used msi afterburner to put a power limit on the gpu at 80% current, that seems to have made the problem less frequent but it also limits the performance. 

 

Does anyone have an idea of what the problem could be or what more I could try?

[BobbyPdue]

Are you using the most recent NVIDIA drivers?  

 

Have you checked your temperatures?  

 

Have you unplugged the power cables from both sides and plugged them back in?

 

Have you updated the UEFI/BIOS?

[Docorion]

Ive got the latest bios, latest drivers, temps in 60s to 70s on gpu and even lower on cpu when gaming and i have tried changing place for the power cable on the psu side of the cable to another pcie power slot.

[Docorion]

2 hours ago, Docorion said:

Ive got the latest bios, latest drivers, temps in 60s to 70s on gpu and even lower on cpu when gaming and i have tried changing place for the power cable on the psu side of the cable to another pcie power slot.

So ive been reading in some forums and i have seen a comment about using 2 seperate cables for the gpu, could this work? Im currently using 1 cable with 2x 8pin connectors. Does it draw more power then 1 cable can handle is that why the crashes happen less after i pit an 80%limit on the current for the card? 

[Ankerson]

5 hours ago, Docorion said:

So ive been reading in some forums and i have seen a comment about using 2 seperate cables for the gpu, could this work? Im currently using 1 cable with 2x 8pin connectors. Does it draw more power then 1 cable can handle is that why the crashes happen less after i pit an 80%limit on the current for the card? 

 

 

Yes, that will make a difference.

 

Use 2 separate PCIe power cables.

[Docorion]

8 hours ago, Ankerson said:

 

 

Yes, that will make a difference.

 

Use 2 separate PCIe power cables.

Tried it now, still crashing 

[SANDY-_-KILLER]

Hello @Docorion

 

I have faced a somewhat similar issue on my previous PC which I built for my brother.

The issue I faced was, whenever I opened any game it would freeze and then show BSOD.

After changing and replacing RAM, MOTHERBOARD, PSU, HDD, It was still the same.
Then after digging much deeper, I found out it was the Processor who was troubling me.

There is something called sleep states in processor and my processor was going in s3 sleep state after bootup and was not waking from that state.

I requested Intel to replace the Processor and give me a chance to check the issue as I already had everything replaced from respective companies.

Intel replaced my Processor and everything works like charm. Btw it was i7 4790k.

 

Maybe you can try a different CPU on your system and confirm if its faulty processor or other hardware.

 

[Ankerson]

3 hours ago, Docorion said:

Tried it now, still crashing 

 

Run 3DMARK and post the result link.

[Docorion]

5 hours ago, Ankerson said:

 

Run 3DMARK and post the result link.

Not home until the weekend but the last time i ran it i think i got 11 or 12k or so in timespy extreme. But sure ill run it when i get home. 

 

I just tried flashing the gpu with new vga bios also, didnt have proper time to test it today, ill do that this weekend too

[Docorion]

https://www.3dmark.com/spy/7015697 , timespy extreme done today, https://www.3dmark.com/spy/5560675 , time spy done last year. First it crashed then i turned off g-sync (like they suggest) and then it ran fine, so I tried to run bf5 without g-sync but it still crashed. And so the bios flash doesnt seem to have worked either.

[Ankerson]

5 minutes ago, Docorion said:

https://www.3dmark.com/spy/7015697 , timespy extreme done today, https://www.3dmark.com/spy/5560675 , time spy done last year. First it crashed then i turned off g-sync (like they suggest) and then it ran fine, so I tried to run bf5 without g-sync but it still crashed. And so the bios flash doesnt seem to have worked either.

 

What 2080Ti is that exactly?

 

Model?

 

Doesn't look like it's boosting like it should, maxing out at 1785Mhz.

 

Looks like it's starving for power.

[Docorion]

Palit 2080 ti dual

 

[Docorion]

And like I said, when i put at 80% current it works better but sacrofices frames

[Ankerson]

25 minutes ago, Docorion said:

Palit 2080 ti dual

 

 

Ah, that's a low end card, has poor cooling.

 

Take the case side off and see if that helps.

 

And what is that PSU exactly, model number and how old is it?

 

Update the driver to 425.31, the newest one has issues.

[Docorion]

It lays usualy in the 60s when gaming. Its an antec 850w hcg 80+ gold. Right now im testing another card to see if it is the gpu specificly that is bad, looks like it is something wrong with the card cause it hasent crashed yet with this card and ive been playing for a bit longer then it usualy takes for it to crash

[Docorion]

Well, it just crashed now with my card in the other computer too. So my graphics card must be bad. Will send it back

[Docorion]

2 hours ago, ReggieGRS said:

don't forget to update the thread once they send you the new card and if things are working as they should

Sure thing! 

[Docorion]

On 4/26/2019 at 11:48 PM, ReggieGRS said:

don't forget to update the thread once they send you the new card and if things are working as they should

They have verified the problem with the graphicscard now and are sending me a new card

[Docorion]

new graphics here, tested it for a night and so far so good.