Graphics card black screen

[khufaaf]

I bought a used graphics card on eBay and when i put it in my PC it gives me a black screen and does not boot

my graphics card is a Rx 570 MSI gaming x 4GB

 my PC starts normally without the graphics card 

 

eBay https://www.ebay.com/itm/MSI-Radeon-RX-570-GAMING-X-4G-256-Bit-GDDR5-AMD-GPU-USA-SELLER-USPS-SHIPPING-/254075656562?_trksid=p2047675.m43663.l44720&nordt=true&rt=nc&orig_cvip=true

[Derrk]

They may have sold you a dead card.

Do the fans on gpu spin up or any lights turn on?

Also do you have adequate power to the gpu? (pcie cables)

[khufaaf]

yes the i have the 8 pin power and fans spin and the light goes on

[Mick Naughty]

Did you connect it properly? Do you have post codes/lights? Can you hear windows load up? Any details what so ever? Does the system have igpu?

[khufaaf]

yes i connected it properly 

i have an old mother board so no post codes 

when my PC starts up normally there are 2 beeps but when i put in the graphics card there is only 1 beep and the fans keep spinning but there is a black screen on wont respond. my monitor gives a red light as if it is in sleep mode

my PC runs on old Intel integrated graphics 

[Mick Naughty]

So... did you run it on integrated? Still haven’t given any detail on the parts. Does it not have post leds?

[khufaaf]

yes it was running on integrated graphics i tries disabling it but same thing happens when i put in the graphics card

also yes there are no post leds on this motherboard 

[Mick Naughty]

So keep the igpu as primary and install the card and keep the monitor connected to the igpu and see if it posts like that. Should be able to see it in the bios or device manager. 

[khufaaf]

nope nothing same result when you connect monitor to to the motherboard it has a red light as if it is in sleep mode but when you connect it to the graphics card it says no signal 

also i am using a converter dvi-d 24+1pin to vga 12pin. my monitor has vga input but my graphics card only has display port, hdmi and dvi-d so i got a converter. i was going to go with hdmi to vga but dvi to vga was cheaper and seemed to do the same thing 

[Mick Naughty]

Again, did you switch the settings on the bios or not? Are you hearing windows load? Are you cycling through the inputs on the display?

[khufaaf]

i turned of the integrated graphics using device manager also i have tried turning of fastboot bu nothing happen its still the same

[Mick Naughty]

5 minutes ago, khufaaf said:

i turned of the integrated graphics using device manager also i have tried turning of fastboot bu nothing happen its still the same

I’m saying to make the igpu the primary in the bios. Then put the card in. And ensure  igpu is still primary and plugging the monitor in to the mobo.  Shouldn’t be turning anything off in device manager. Will it post that way is what I’m asking. 

[khufaaf]

i just came back from school i will try later today

 

[Zerkan]

I had this problem and I needed to underclock my gpu like 400mhz to make it stable lol. but that was with a 970 that had blackscreens and woulndt boot.

[khufaaf]

how did you under clock if it would not boot?

 

[khufaaf]

i forgot about this thread, turns out i just had to get a real converter my old dvi to vga didnt work so bought a hdmi to vga from ugreen and latter i had to flash my gpu. after that it has been working perfectly for an year now.