Games Keep Crashing

[ItsDerekDude]

Before I begin with my spiel, I would like to preface this troubleshooting topic with my system specifications.
CPU: AMD Ryzen 7 2700X

CPU Cooler: 360mm Fractal Design Celcius S36 AIO

GPU: EVGA GeForce GTX 1080 Ti SC Black Edition

MOBO: Gigabyte Aorus Gaming 7 WIFI (4 DIMM slots)

RAM: 32GB G.Skill Flare X (4 8GB sticks)

SSD: Intel 660p Series 2TB M.2 NVMe SSD

HDD: Two 2TB Seagate Barracuda set as sequential drives

PSU: EVGA SuperNOVA g3 650 watt 80+ gold certified

 

This has been my very first build and it has been a bit of an acrid experience for me. After many learning experiences I find myself in a dilemma; some of my games keep crashing shortly after loading into a multiplayer game and have yet to resolve this issue. I've downloaded every conceivable driver that is necessary according to the hardware I have. The latest Nvidia driver for my GPU, all Windows 10 updates and drivers, and MOBO drivers. I have been back and forth on various forums reading about the same issues other people have had and testing those methods that solved their issue to no avail. I have also posted on multiple forums with no such luck. This is my first topic I've written fully detailing my experience(s) troubleshooting this computer. Friends have told me it could be the RAM but after conducting many tests via software and process of elimination I can confidently say it cannot be the RAM. I theorize that some of the GPU memory modules could be "failing?"

I tested 4 games. Two via the Steam launcher and the other two have their own independent launcher. 

I started these timers from the time I began the lobby queue for multiplayer gaming.
PUBG lasted about 47 seconds before the game freezes and crashes.

Realm Royale lasted 36 minutes and 54 seconds with no crashing. I simply just got bored of playing.

Escape From Tarkov lasted (also the only game I ran under administrator) approximately 2 minutes and 1 second before crashing. 1 minute and 8 seconds marked the completion of loading into the "raid."
And in the case of Minecraft, it's time began when I loaded from the lobby to the server which was about 25 seconds. This game lasted for about as long as I could stand to play it with no crashing for the entire 28 minutes and 47 seconds. 

Here's why I think it's the GPU. EFT and PUBG are notorious for large budgets of VRAM to run those games, whereas Minecraft and Realm Royale don't.

Let me know what y'all think. I also think it should be noted that the two aforementioned games (PUBG and EFT) freeze and crash to the desktop, not crash the system.

 

Thanks in advance!

[nick name]

22 minutes ago, ItsDerekDude said:

Before I begin with my spiel, I would like to preface this troubleshooting topic with my system specifications.
CPU: AMD Ryzen 7 2700X

CPU Cooler: 360mm Fractal Design Celcius S36 AIO

GPU: EVGA GeForce GTX 1080 Ti SC Black Edition

MOBO: Gigabyte Aorus Gaming 7 WIFI (4 DIMM slots)

RAM: 32GB G.Skill Flare X (4 8GB sticks)

SSD: Intel 660p Series 2TB M.2 NVMe SSD

HDD: Two 2TB Seagate Barracuda set as sequential drives

PSU: EVGA SuperNOVA g3 650 watt 80+ gold certified

 

This has been my very first build and it has been a bit of an acrid experience for me. After many learning experiences I find myself in a dilemma; some of my games keep crashing shortly after loading into a multiplayer game and have yet to resolve this issue. I've downloaded every conceivable driver that is necessary according to the hardware I have. The latest Nvidia driver for my GPU, all Windows 10 updates and drivers, and MOBO drivers. I have been back and forth on various forums reading about the same issues other people have had and testing those methods that solved their issue to no avail. I have also posted on multiple forums with no such luck. This is my first topic I've written fully detailing my experience(s) troubleshooting this computer. Friends have told me it could be the RAM but after conducting many tests via software and process of elimination I can confidently say it cannot be the RAM. I theorize that some of the GPU memory modules could be "failing?"

I tested 4 games. Two via the Steam launcher and the other two have their own independent launcher. 

I started these timers from the time I began the lobby queue for multiplayer gaming.
PUBG lasted about 47 seconds before the game freezes and crashes.

Realm Royale lasted 36 minutes and 54 seconds with no crashing. I simply just got bored of playing.

Escape From Tarkov lasted (also the only game I ran under administrator) approximately 2 minutes and 1 second before crashing. 1 minute and 8 seconds marked the completion of loading into the "raid."
And in the case of Minecraft, it's time began when I loaded from the lobby to the server which was about 25 seconds. This game lasted for about as long as I could stand to play it with no crashing for the entire 28 minutes and 47 seconds. 

Here's why I think it's the GPU. EFT and PUBG are notorious for large budgets of VRAM to run those games. whereas Minecraft and Realm Royale don't.

Let me know what y'all think. I also think it should noted that the two aforementioned games (PUBG and EFT) freeze and crash to the desktop, not crash the system.

 

Thanks in advance!

What did you use to test the RAM?

 

And have you contacted EVGA?  They're pretty good at taking care of warranty issues.

 

Are you running any software like AI Suite?

 

What are your RAM timings?  You can show us with Ryzen Timing Checker.  First result in google.

 

What does something like HWiNFO show for temps?  

 

Have you pulled the GPU and cleaned the PCIe contacts?  Have you tried a different PCIe slot?

[ItsDerekDude]

Memtest86, and a process of elimination of shutting down the system and moving ram out and back in to their designated spots.

I have not contacted EVGA yet as I am just now coming to the conclusion that it probably is my GPU.

 

No I am not running AI Suite.

 

I installed RTC as you suggested and have no idea what I am looking at as far as data.

 

Under load the GPU gets up to 55 degrees Celcius.

 

Yes I have taken it out and cleaned it. No I have not plugged the GPU into another spot as the top slot is the only PCIe times 16 slot.

 

I'm fairly confident it's not the socket because if the socket was bad wouldn't it crash for every game? Or crash the system?

[ItsDerekDude]

I am going to run Prime95 for good measure.

[nick name]

You gotta quote or use @ so people know when you respond.

 

How long did you run memtest86?  And if your kit is 2x15GB did you install into the RAM slots instructed?  Also, run this: https://www.overclock.net/forum/27577522-post2594.html

 

You are supposed to show us what your timings are with RTC.  Screenshot it and post it here.

 

And not just your GPU temp.  Though 55*C seems low for a load temp.  

 

The second slot is PCIe x16.  It may only be 8 lanes, but that shouldn't make a difference and were doing it to troubleshoot.  Not improve performance.  

 

 

[ItsDerekDude]

It turned out that it was the GPU after all. My suspicions were confirmed when I took it to a computer repair store and they plugged one of their GPU's in and it fixed the problem entirely. I bought it used from Ebay but it was still under RMA warranty so I'm getting a replacement for free next week!