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Hi, I recently built my first pc around Christmas. It was working great for about 2 months and then I started having troubles with my graphics card. I contacted NVIDIA and they said to check my drivers. I did that and had to reinstall the latest driver. As soon as I did that, I got a led debugger light on my motherboard on the VGA section and then my computer crashed. I took out my graphics card to see if that would do anything and it still crashed. I took the whole computer apart and put it back together and that didn't do anything. I tried to reinstall windows and that didn't do anything. I reset my CMOS and that didn't do anything. I contacted Microsoft and they said that it was most likely a hardware issue. I contacted ASUS who made my GPU and they said that it was most likely a motherboard or CPU issue. I then contacted MSI who made my motherboard and they sent me an RMA order and I sent it to them to see what they could do. I just received my motherboard back and tried to put it back together to see if they fixed the issue and guess what? Still got more blue screens. I'm not too knowledgeable about computers but I think I've narrowed it down to either my CPU or my windows boot drive. Could my Windows USB be corrupted and is only installing a corrupt system? Or is it the CPU? Or something I haven't thought of?

 

Thanks.

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Insert the Windows reinstallation disk or USB and then in th first screen select REPAIR COMPUTER in the lower left corner.

8F9760CB-CC20-4E16-996D-D793A238D630.png.a476a4cb2bc8ef4647c7da37e27a3d07.png

this will check for software problems and possibly repair or pinpoint them.

 

otherwise, the issue might be in your hardware.

Won’t visit often..

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2 minutes ago, MrFixitBlankFace said:

Insert the Windows reinstallation disk or USB and then in th first screen select REPAIR COMPUTER in the lower left corner.

8F9760CB-CC20-4E16-996D-D793A238D630.png.a476a4cb2bc8ef4647c7da37e27a3d07.png

this will check for software problems and possibly repair or pinpoint them.

 

otherwise, the issue might be in your hardware.

I've tried this many times and it crashed before the repair finished

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if you have a spare pc install memtest86 on a usb and boot from it

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Do you have a way to get into your drive using a different computer? ie, drive sled, internal mount, etc.

 

you should pull the mini dump files from the system32 folder under WINDOWS. 

 

Im not sure what the process is to post those files here (I know there is one). Otherwise, if you have a spare PC you can install a program like Blue Screen Viewer and open the files to see what is causing all the blue screens.

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2 hours ago, dDave64 said:

Do you have a way to get into your drive using a different computer? ie, drive sled, internal mount, etc.

 

you should pull the mini dump files from the system32 folder under WINDOWS. 

 

Im not sure what the process is to post those files here (I know there is one). Otherwise, if you have a spare PC you can install a program like Blue Screen Viewer and open the files to see what is causing all the blue screens.

I deleted all my files to try and reinstall, so I don't have the system32 folder you were talking about. I can't get into my computer at all so I'm at a loss

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1 hour ago, jarrettschwarz said:

I deleted all my files to try and reinstall, so I don't have the system32 folder you were talking about. I can't get into my computer at all so I'm at a loss

 

Can you at least boot into the BIOS/UEFI to verify that your processor is there? If yours has it check the temp, clock, and core count as well.

 

do you have a way to plug your drive into another computer just to make sure the drive works and doesn’t have an issue itself?

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