weird error everytime i open gnome software.

[Ashleyyyy]

i'm using Fedora 29. 

 

everytime i open gnome software i get this error:

i don't think it's anything serious because i can still install and update software, but i would like to get it resolved. 

 

when i took that screenshot there were updates available, which i installed, but it still displays the error even with the latest updates. 

[Sauron]

What does

systemctl status fwupd

say?

 

By the way, this is your firmware update service - it's not crucial but it's nice to have.

[Ashleyyyy]

1 hour ago, Sauron said:

What does

systemctl status fwupd

 say?

● fwupd.service - Firmware update daemon
   Loaded: loaded (/usr/lib/systemd/system/fwupd.service; static; vendor preset: disabled)
   Active: failed (Result: exit-code) since Thu 2019-04-04 08:43:00 CEST; 3h 47min ago
     Docs: https://fwupd.org/
  Process: 3829 ExecStart=/usr/libexec/fwupd/fwupd (code=exited, status=1/FAILURE)
 Main PID: 3829 (code=exited, status=1/FAILURE)

Apr 04 08:43:00 elitebook systemd[1]: Starting Firmware update daemon...
Apr 04 08:43:00 elitebook fwupd[3829]: Failed to load engine: Failed to alter database: duplicate column name: checksum_device
Apr 04 08:43:00 elitebook systemd[1]: fwupd.service: Main process exited, code=exited, status=1/FAILURE
Apr 04 08:43:00 elitebook systemd[1]: fwupd.service: Failed with result 'exit-code'.
Apr 04 08:43:00 elitebook systemd[1]: Failed to start Firmware update daemon.

[Sauron]

18 minutes ago, firelighter487 said:

● fwupd.service - Firmware update daemon
   Loaded: loaded (/usr/lib/systemd/system/fwupd.service; static; vendor preset: disabled)
   Active: failed (Result: exit-code) since Thu 2019-04-04 08:43:00 CEST; 3h 47min ago
     Docs: https://fwupd.org/
  Process: 3829 ExecStart=/usr/libexec/fwupd/fwupd (code=exited, status=1/FAILURE)
 Main PID: 3829 (code=exited, status=1/FAILURE)

Apr 04 08:43:00 elitebook systemd[1]: Starting Firmware update daemon...
Apr 04 08:43:00 elitebook fwupd[3829]: Failed to load engine: Failed to alter database: duplicate column name: checksum_device
Apr 04 08:43:00 elitebook systemd[1]: fwupd.service: Main process exited, code=exited, status=1/FAILURE
Apr 04 08:43:00 elitebook systemd[1]: fwupd.service: Failed with result 'exit-code'.
Apr 04 08:43:00 elitebook systemd[1]: Failed to start Firmware update daemon. 

Ok, clearly it's a problem with this service - unfortunately I can't find much information on that error. It seems the database for the service was corrupted, but I can't find a way of fixing it online and I couldn't reproduce this on my pc. Try restarting the service manually:

sudo systemctl restart fwupd

If it still fails to start, try opening an issue on the github page - this is almost certainly a bug.

[Ashleyyyy]

8 minutes ago, Sauron said:

Try restarting the service manually:

sudo systemctl restart fwupd

 

Job for fwupd.service failed because the control process exited with error code.
See "systemctl status fwupd.service" and "journalctl -xe" for details.
 

8 minutes ago, Sauron said:

If it still fails to start, try opening an issue on the github page - this is almost certainly a bug.

i will do that. 

[Ashleyyyy]

@Sauron EDIT: nope didn't work. 

Edited April 4, 2019 by firelighter487

[Sauron]

Just now, firelighter487 said:

@Sauron i fixed it by uninstalling fwupd and then reinstalling it. doing that removed gnome-software for some reason but i could easily reinstall that. 

Good, I guess that makes sense. It removed gnome-software because it's listed as a dependency for it.

[Ashleyyyy]

Just now, Sauron said:

Good, I guess that makes sense. It removed gnome-software because it's listed as a dependency for it.

it didn't fix it. i thought it worked but it didn't work. ugh. 

[Sauron]

4 minutes ago, firelighter487 said:

it didn't fix it. i thought it worked but it didn't work. ugh. 

It's probably because removing it didn't erase the database - unfortunately I don't know where that's stored.

[Ashleyyyy]

Just now, Sauron said:

It's probably because removing it didn't erase the database - unfortunately I don't know where that's stored.

i'll do some research. if i can't fix it myself i'll make a github post. 

[Ashleyyyy]

@Sauron i did some research and i will just uninstall it. my laptop is not listed in the supported list so... 

 

https://fwupd.org/lvfs/devicelist

 

i can just uninstall it because i wouldn't be needing it anyway.

 

EDIT: i can't uninstall it because if i try to reinstall gnome-software it also reinstalls fwupd ugh. is there any way i can disable it so that the error goes away?

[Sauron]

3 minutes ago, firelighter487 said:

@Sauron i did some research and i will just uninstall it. my laptop is not listed in the supported list so... 

 

https://fwupd.org/lvfs/devicelist

 

i can just uninstall it because i wouldn't be needing it anyway.

Are you sure gnome-software will work without it?

[Ashleyyyy]

Just now, Sauron said:

Are you sure gnome-software will work without it?

no it doesn't. i already edited my post. is there any way i can make that error go away? 

[Sauron]

7 minutes ago, firelighter487 said:

no it doesn't. i already edited my post. is there any way i can make that error go away? 

You may be able to block the notification, using "fwupd" as the string to match.

[Ashleyyyy]

6 minutes ago, Sauron said:

You may be able to block the notification, using "fwupd" as the string to match.

i will try that. thanks for all the help!  

[MadmanRB]

I actually remember having a similar issue using fedora on my laptop with similar hardware to yours, part of the reason why i didnt use it on that laptop (well that and my wifi card didnt want any part of it, stupid broadcom!).

Sadly firmware issues are a harder nut to crack than most issues, and I daresay harder to crack than kernel issues because at least the kernel you have the ability to revert if your distro supports that feature.

[Shura]

8 hours ago, firelighter487 said:

i will try that. thanks for all the help!  

Have you tried using the purge command to just remove fwupd?

[mrzapp]

@firelighter487 This issue is related: https://github.com/hughsie/fwupd/issues/1141

The solution seems to be to delete this file:

/var/lib/fwupd/pending.db

That fixed it for me.