Crash

[Borat]

So I was just gaming with my friends and all of the sudden my pc just shut down completely.

I thought it was just overheating and just let it cool off for a little while.

I checked if everything was plugged in correctly and tried to boot it again, sadly this didn't work.

No fans turned on nor did any of my case's led's.

The psu did receive power from the wall and had it's fan spinning, however the rest of my components didn't operate the way they should've.

The only thing that showed any signal of life was a small red light on my xfx rx580.

If you know anything that might be the cause of this or how to get it working again, please let me know.

[Fasauceome]

spec list? A pcpartpicker list is ideal

[TheElectronicGeek1]

If there's a light on the card the power supply the psu is still putting out power which means it might still work, it could be the motherboard or the power supply is mostly dead. You said the power supply fan is spinning and everything else is off? Do the fans spin for a little bit when you turn it on or nothing at all?

[Borat]

spec list: https://de.pcpartpicker.com/user/boratje/saved/WGsCbv

 

 

and no, the fans don't spin at all

 

[Borat]

8 minutes ago, fasauceome said:

spec list? A pcpartpicker list is ideal

https://de.pcpartpicker.com/user/boratje/saved/WGsCbv

[Borat]

7 minutes ago, TheElectronicGeek1 said:

If there's a light on the card the power supply the psu is still putting out power which means it might still work, it could be the motherboard or the power supply is mostly dead. You said the power supply fan is spinning and everything else is off? Do the fans spin for a little bit when you turn it on or nothing at all?

they just don't, not even a little bit

 

[Fasauceome]

4 minutes ago, Borat said:

https://de.pcpartpicker.com/user/boratje/saved/WGsCbv

Would you be able to borrow a friend's power supply? It can be very helpful in narrowing the variables. Also, were you overclocked?

[Borat]

Just now, fasauceome said:

Would you be able to borrow a friend's power supply? It can be very helpful in narrowing the variables. Also, were you overclocked?

sadly I don't have acces to another psu and only the gpu was factory oc'ed

[Borat]

And also my psu fan doesn't spin anymore either...

[Fasauceome]

1 minute ago, Borat said:

sadly I don't have acces to another psu and only the gpu was factory oc'ed

Ok, you should try to claim a warranty on both the motherboard and power supply, once we narrow down the variables. First, even though you won't get video, remove the graphics card and see if the fan spin changes. Then, remove some ram as well. Try slimming down what's plugged in to change the power delivery requirements.

And of course, don't forget to switch the PSU off while doing this.

[Borat]

1 minute ago, fasauceome said:

Ok, you should try to claim a warranty on both the motherboard and power supply, once we narrow down the variables. First, even though you won't get video, remove the graphics card and see if the fan spin changes. Then, remove some ram as well. Try slimming down what's plugged in to change the power delivery requirements.

And of course, don't forget to switch the PSU off while doing this.

Ok, I'll try

 

[Borat]

10 minutes ago, Borat said:

Ok, I'll try

 

 

15 minutes ago, fasauceome said:

Ok, you should try to claim a warranty on both the motherboard and power supply, once we narrow down the variables. First, even though you won't get video, remove the graphics card and see if the fan spin changes. Then, remove some ram as well. Try slimming down what's plugged in to change the power delivery requirements.

And of course, don't forget to switch the PSU off while doing this.

 

 

Everything worked again when I unplugged the GPU completely, so what do I do now?

[Fasauceome]

1 minute ago, Borat said:

 

 

 

Everything worked again when I unplugged the GPU completely, so what do I do now?

so replugging your stuff has now fixed your issue?

[Borat]

3 hours ago, fasauceome said:

so replugging your stuff has now fixed your issue?

no, i tried plugging it back in, but that didn't change anything (sorry for the late reply )

[Fasauceome]

4 minutes ago, Borat said:

no, i tried plugging it back in, but that didn't change anything (sorry for the late reply )

Is it possible to use another PCIe slot

 

[Borat]

11 minutes ago, fasauceome said:

Is it possible to use another PCIe slot

 

I'll try it

 

[Borat]

22 minutes ago, fasauceome said:

Is it possible to use another PCIe slot

 

nope, front io was in the way

[Fasauceome]

2 minutes ago, Borat said:

nope, front io was in the way

Might be worth removing for the test.

[Borat]

14 minutes ago, fasauceome said:

Might be worth removing for the test.

didn't work after all, but I just looked into it some more and it seems that a company got my order wrong and sent me a 520W instead of a 620W psu. Could this have been the cause all along?

[Borat]

1 minute ago, Borat said:

didn't work after all, but I just looked into it some more and it seems that a company got my order wrong and sent me a 520W instead of a 620W psu. Could this have been the cause all along?

but then again, how was I able to play games and use my pc for about 2 weeks w/out having any issues?

[Fasauceome]

5 minutes ago, Borat said:

didn't work after all, but I just looked into it some more and it seems that a company got my order wrong and sent me a 520W instead of a 620W psu. Could this have been the cause all along?

no, that's enough power. Although, now you have a justification for claiming a new PSU

[Borat]

1 minute ago, fasauceome said:

no, that's enough power. Although, now you have a justification for claiming a new PSU

I guess you're right, I'll contact the company in a bit

[Borat]

On 2/28/2019 at 12:00 AM, fasauceome said:

no, that's enough power. Although, now you have a justification for claiming a new PSU

If I use another system to test the gpu, can it damage the system?

 

[HoneyBadger84]

49 minutes ago, Borat said:

If I use another system to test the gpu, can it damage the system?

 

I wouldn't do that, simply because you don't know what's wrong with the GPU.  It could simply be dead, or it could have a fried power system or something that could damage other components unexpectedly.

 

I would try another GPU if you can get ahold of one temporarily, in your system, and see if it works as it should with a different GPU.  If it idoes, then you clearly know it was the GPU.

 

Do you use monitoring software while gaming, like MSI Afterburner or even something logging in the background? I highly recommend it if not, just to keep an eye on your temperatures.  It's possible the GPU was at it's thermal limit & throttled to compensate a bit, but then another part on the board overheated because of the heat already present from the GPU being so warm.  RAM chip, a VRM component, no way to know for sure without taking it apart, which I wouldn't advise if you can RMA the card as is.

[Borat]

1 hour ago, HoneyBadger84 said:

I wouldn't do that, simply because you don't know what's wrong with the GPU.  It could simply be dead, or it could have a fried power system or something that could damage other components unexpectedly.

 

I would try another GPU if you can get ahold of one temporarily, in your system, and see if it works as it should with a different GPU.  If it idoes, then you clearly know it was the GPU.

 

Do you use monitoring software while gaming, like MSI Afterburner or even something logging in the background? I highly recommend it if not, just to keep an eye on your temperatures.  It's possible the GPU was at it's thermal limit & throttled to compensate a bit, but then another part on the board overheated because of the heat already present from the GPU being so warm.  RAM chip, a VRM component, no way to know for sure without taking it apart, which I wouldn't advise if you can RMA the card as is.

I've already done it before the post, but my friends pc still works fine and now I know it's the gpu