VIDEO CARD NOT WORKING!!!Need Help !!!

[iAmtheRealJay]

specs
CPU: Amd Athlon II x2 240
Motherboard: Biostar A780L3G
Ram: 2x4gb ddr3 1333mhz
Video card: Axle Gtx 550 Ti Low profile Video card
Psu: Core Elite 650 w
Hi ! Good day to all. I would really appreciate if someone could help me with my problem.
Well my problem is everytime i install my video card it just wont work but fan is spinning. Its just a black screen, both on the video card and motherboard vga slot ( when video card is installed). I try using a Geforce 210 video card for lower power usage, but it only boot for only a quite a sec then it will just show no display. i tried going into safe mode and used ddu but still no result on my 550 ti. Tried changing bios setttings but i think its already set on Pcie settings coz' the geforce 210 works. I really dont know what can cause it not to work. ( p.s. my HW Monitor shows that my +5.00 v is only at 4.892 v )
Hardware monitor ITE IT87
Voltage 0 1.39 Volts [0x57] (CPU VCORE)
Voltage 1 1.10 Volts [0x45] (VIN1)
Voltage 2 3.34 Volts [0xD1] (+3.3V)
Voltage 3 5.00 Volts [0xBA] (+5V)
Voltage 4 12.29 Volts [0xC0] (+12V)
Voltage 5 -5.82 Volts [0x5B] (-12V)
Voltage 6 -4.74 Volts [0x4A] (-5V)
Voltage 7 4.89 Volts [0xB6] (+5V VCCH)

[Tristerin]

5 minutes ago, iAmtheRealJay said:

specs
CPU: Amd Athlon II x2 240
Motherboard: Biostar A780L3G
Ram: 2x4gb ddr3 1333mhz
Video card: Axle Gtx 550 Ti Low profile Video card
Psu: Core Elite 650 w
Hi ! Good day to all. I would really appreciate if someone could help me with my problem.
Well my problem is everytime i install my video card it just wont work but fan is spinning. Its just a black screen, both on the video card and motherboard vga slot ( when video card is installed). I try using a Geforce 210 video card for lower power usage, but it only boot for only a quite a sec then it will just show no display. i tried going into safe mode and used ddu but still no result on my 550 ti. Tried changing bios setttings but i think its already set on Pcie settings coz' the geforce 210 works. I really dont know what can cause it not to work. ( p.s. my HW Monitor shows that my +5.00 v is only at 4.892 v )
Hardware monitor ITE IT87
Voltage 0 1.39 Volts [0x57] (CPU VCORE)
Voltage 1 1.10 Volts [0x45] (VIN1)
Voltage 2 3.34 Volts [0xD1] (+3.3V)
Voltage 3 5.00 Volts [0xBA] (+5V)
Voltage 4 12.29 Volts [0xC0] (+12V)
Voltage 5 -5.82 Volts [0x5B] (-12V)
Voltage 6 -4.74 Volts [0x4A] (-5V)
Voltage 7 4.89 Volts [0xB6] (+5V VCCH)

 

First guess - need to make sure your PC and GPU are both set to Legacy and not the PC BIOS set to UEFI as that GPU is old and only Legacy boots, unless you did the firmware update to get a UEFI boot.

 

 

[iAmtheRealJay]

well im using the old Bios, and not a Uefi boot. Should i change?

[Tristerin]

3 minutes ago, iAmtheRealJay said:

well im using the old Bios, and not a Uefi boot. Should i change?

 Make sure to quote or tag me (or whoever yo ureply to) or they wont get a notification you replied (just an FYI)

 

Do you have the additional 6 pin connected from the PSU to the card?

 

Just confirming

24 minutes ago, iAmtheRealJay said:

I try using a Geforce 210 video card for lower power usage, but it only boot for only a quite a sec then it will just show no display.

 

Tried changing bios setttings but i think its already set on Pcie settings coz' the geforce 210 works.
 

 

You say it boots with the 210, for a sec then no display...then you say it works with the 210 - please elaborate

[iAmtheRealJay]

2 minutes ago, Tristerin said:

 Make sure to quote or tag me (or whoever yo ureply to) or they wont get a notification you replied (just an FYI)

 

Do you have the additional 6 pin connected from the PSU to the card?

 

Just confirming

 

You say it boots with the 210, for a sec then no display...then you say it works with the 210 - please elaborate

well sorry about the tagging, my first time on this forum and thank you about the info.

no, i dont have a 6pin connected into it because its a low profile type.

yeah, it boot with the 210 then turns off.

[Tristerin]

1 minute ago, iAmtheRealJay said:

well sorry about the tagging, my first time on this forum and thank you about the info.

no, i dont have a 6pin connected into it because its a low profile type.

yeah, it boot with the 210 then turns off.

Remove the GPU completely (none in the PC)

 

Turn on PC...does it stay on, or shut off just like when the 210 is installed?

[iAmtheRealJay]

1 minute ago, Tristerin said:

Remove the GPU completely (none in the PC)

 

Turn on PC...does it stay on, or shut off just like when the 210 is installed?

the pc works well without any video card installed.

[Tristerin]

8 minutes ago, iAmtheRealJay said:

the pc works well without any video card installed.

Is the 4 pin power connector hooked to the motherboard as well as the standard 20/24 pin?

[iAmtheRealJay]

1 minute ago, Tristerin said:

Is the 4 pin power connector hooked to the motherboard as well as the standard 20/24 pin?

yes, they're all connected.

[Tristerin]

2 minutes ago, iAmtheRealJay said:

yes, they're all connected.

No option to test the GPU's or PSU in another computer?

 

Could be:

Dead GPU's

Dead PCIe slot having power delivery issues

PSU dead (almost) and shuts down the PC as soon as the power starts being delivered (except you aren't having that issue with no GPU in the box/slot)

 

IF you have no options to test your components in another working system, google "breadboarding a pc".  I would breadboard it and isolate down till I had a culprit.  It will either work until it doesn't, let you notice a missing cable being plugged in potentially, or narrow down the culprit (though having another PC to test would be key here)

[iAmtheRealJay]

1 minute ago, Tristerin said:

No option to test the GPU's or PSU in another computer?

 

Could be:

Dead GPU's

Dead PCIe slot having power delivery issues

PSU dead (almost) and shuts down the PC as soon as the power starts being delivered (except you aren't having that issue with no GPU in the box/slot)

 

IF you have no options to test your components in another working system, google "breadboarding a pc".  I would breadboard it and isolate down till I had a culprit.  It will either work until it doesn't, let you notice a missing cable being plugged in potentially, or narrow down the culprit (though having another PC to test would be key here)

i tried the gpu to other pc and its working ( so its not the problem )

can a dead pcie slot cause it?

if its the PSU, can you check the voltage rail i put at my top post?

already breadboarding it rn.

[Tristerin]

2 minutes ago, iAmtheRealJay said:

i tried the gpu to other pc and its working ( so its not the problem )

can a dead pcie slot cause it?

if its the PSU, can you check the voltage rail i put at my top post?

already breadboarding it rn.

There is no way to test a PCIE slot that I am aware of, sans doing what you just did (trying the GPU in another PC and it works)

 

To me, this sounds like the PCIE slot is bad and when it goes to deliver power to it (the PSU) that it faults and shuts the whole thing down.  The voltages seem fine just glancing at them but at work cant investigate that atm.

 

However, it *COULD* be that when you mount the GPU in the slot its putting pressure on the mobo PCB causing the back of the solders on the board to connect to the mobo tray causing a short.  Im hoping this is the issue and a breadboarding will discover this.

[iAmtheRealJay]

2 minutes ago, Tristerin said:

There is no way to test a PCIE slot that I am aware of, sans doing what you just did (trying the GPU in another PC and it works)

 

To me, this sounds like the PCIE slot is bad and when it goes to deliver power to it (the PSU) that it faults and shuts the whole thing down.  The voltages seem fine just glancing at them but at work cant investigate that atm.

 

However, it *COULD* be that when you mount the GPU in the slot its putting pressure on the mobo PCB causing the back of the solders on the board to connect to the mobo tray causing a short.  Im hoping this is the issue and a breadboarding will discover this.

but why does the 210 works and the 550ti dont if it causes some short?

 

[Brent744]

So the 210 works, kind of. It boots for a few seconds with the 210 then you get a black screen. The 550 Ti doesn't boot at all. It sounds to me that the cards are not getting enough power.

[iAmtheRealJay]

1 minute ago, Brent744 said:

So the 210 works, kind of. It boots for a few seconds with the 210 then you get a black screen. The 550 Ti doesn't boot at all. It sounds to me that the cards are not getting enough power.

yup, thats exactly what happened.

[Brent744]

You're 100% sure that it is a 650w power supply? My guess is for some reason the gpu's are not receiving the power they require to operate but a 650w PSU is more than enough. From what we know my guess is a bad power supply.

[Brent744]

correction to my last. If the cards do not use a 6 or 8 pin connection and only the power from the PCI-E lane, then it could be a faulty motherboard.

[iAmtheRealJay]

2 minutes ago, Brent744 said:

You're 100% sure that it is a 650w power supply? My guess is for some reason the gpu's are not receiving the power they require to operate but a 650w PSU is more than enough. From what we know my guess is a bad power supply.

well that is whats written in there, and i guess its a generic one. i sure do wish its only yhe psu.

 

[iAmtheRealJay]

2 minutes ago, Brent744 said:

correction to my last. If the cards do not use a 6 or 8 pin connection and only the power from the PCI-E lane, then it could be a faulty motherboard.

if its a faulty motherboard, why does the 210 boot for quite some seconds? i'm just curious.

 

[Brent744]

Have a look at the specifications for your motherboard. Older board's PCI-E lanes do not provide the same amount of power as a newer board's PCI-E lanes. For example. Your board's pci-e lane may only deliver 60w of power to that lane, but the card requires 75w of power as a minimum. This is the same reason why a GTX 1050 Ti will not work with a really old motherboard.

[iAmtheRealJay]

7 minutes ago, Brent744 said:

Have a look at the specifications for your motherboard. Older board's PCI-E lanes do not provide the same amount of power as a newer board's PCI-E lanes. For example. Your board's pci-e lane may only deliver 20w of power to that lane, but the card requires 35w of power as a minimum. This is the same reason why a GTX 1050 Ti will not work with a lot of older motherboards.

https://www.biostar.com.tw/app/en/mb/introduction.php?S_ID=479#specification

i really cant find anything about it, would you help me?

[Tristerin]

6 minutes ago, Brent744 said:

Have a look at the specifications for your motherboard. Older board's PCI-E lanes do not provide the same amount of power as a newer board's PCI-E lanes. For example. Your board's pci-e lane may only deliver 20w of power to that lane, but the card requires 35w of power as a minimum. This is the same reason why a GTX 1050 Ti will not work with a lot of older motherboards.

I also cannot find what the wattage is his PCIE slot delivers.  Searched high and low

[Tristerin]

@iAmtheRealJay I got decent google fu and couldn't find it within 10 minutes (I cant dig further) keep looking up your motherboard specs until you find something that tells you the watts produced by your PCIE slot.

[iAmtheRealJay]

1 minute ago, Tristerin said:

@iAmtheRealJay I got decent google fu and couldn't find it within 10 minutes (I cant dig further) keep looking up your motherboard specs until you find something that tells you the watts produced by your PCIE slot.

can the issue be caused by the bios?

[Tristerin]

Just now, iAmtheRealJay said:

can the issue be caused by the bios?

Not from my research.  These are all Legacy things (Legacy Mobo, Legacy GPU's) - your 550ti can have its BIOS/firmware flashed to be UEFI but Im doubting you or that has been done.

It wouldn't be behaving in the manor you are describing if it was just a BIOS issue.