Pc Shuts down under load. HELP!

[blacknifexD]

Hey guys, I’ve got this problem and its driving me crazy. I really need somebody’s help.

So recently I upgraded my pc and I’ve experienced this strange pc shutdown whenever I play a game and the GPU load goes up. Here are my current specs:

 

• ASUS Prime B350M-A MOBO 

• Ryzen 5 1500X (Never OC, stock cooler) 

• 16gb of DDR4 RAM (2 sticks, one G skill and the other Corsair) running at 2333mhz

• Gigabyte Aorus Rx 580 8gb (Recently bought new)

• EVGA 600W 80+ bronze PSU

• 1 TB HDD

• 120gb Kingston SSD 

 

I have tried to investigate on the issue and many people directed it to the PSU, so I bought a brand new one (the one above) thinking it would solve it... sadly it didn’t.

 

I also read that it could be my GPU/CPU temps so I dusted off my pc, applied thermal paste to the cpu and even tried running games with no side panel. Sadly again, no results. On average, running Heaven benchmark / Rise of the Tomb Raider/ GTA V/ APEX Legends etc... the CPU would get at 65C the most and the GPU would wander around the 65-75C range before the complete shut down. Not THAT hot in my opinion but I could be wrong.

 

Some other things that I’ve done have been freshly installing windows (W10 Pro), trying older gpu drivers, ran memtest86 (no errors), messed around with the Power Options on Windows and Updated the BIOS, still no result....

 

Sorry if it’s a long post but I’m trying to provide as much info as possible to see if anyone could help me. Thanks in advance :D

[Turtle Rig]

24 minutes ago, blacknifexD said:

Hey guys, I’ve got this problem and its driving me crazy. I really need somebody’s help.

So recently I upgraded my pc and I’ve experienced this strange pc shutdown whenever I play a game and the GPU load goes up. Here are my current specs:

 

• ASUS Prime B350M-A MOBO 

• Ryzen 5 1500X (Never OC, stock cooler) 

• 16gb of DDR4 RAM (2 sticks, one G skill and the other Corsair) running at 2333mhz

• Gigabyte Aorus Rx 580 8gb (Recently bought new)

• EVGA 600W 80+ bronze PSU

• 1 TB HDD

• 120gb Kingston SSD 

 

I have tried to investigate on the issue and many people directed it to the PSU, so I bought a brand new one (the one above) thinking it would solve it... sadly it didn’t.

 

I also read that it could be my GPU/CPU temps so I dusted off my pc, applied thermal paste to the cpu and even tried running games with no side panel. Sadly again, no results. On average, running Heaven benchmark / Rise of the Tomb Raider/ GTA V/ APEX Legends etc... the CPU would get at 65C the most and the GPU would wander around the 65-75C range before the complete shut down. Not THAT hot in my opinion but I could be wrong.

 

Some other things that I’ve done have been freshly installing windows (W10 Pro), trying older gpu drivers, ran memtest86 (no errors), messed around with the Power Options on Windows and Updated the BIOS, still no result....

 

Sorry if it’s a long post but I’m trying to provide as much info as possible to see if anyone could help me. Thanks in advance

Your temps are great.  So it is not a overheating problem.  I bet my money your motherboard has gone south.  The only time a computer should shut down on its own is when the CPU reaching 90c and above.  Have you tried one stick of RAM and not mixing the two companies ?

[blacknifexD]

17 hours ago, Turtle Rig said:

Your temps are great.  So it is not a overheating problem.  I bet my money your motherboard has gone south.  The only time a computer should shut down on its own is when the CPU reaching 90c and above.  Have you tried one stick of RAM and not mixing the two companies ?

Yeah I tried that multiple times; I initially thought that was the problem too but when I tried everything was the same, that’s the reason why I ran memtest but it didn’t find any errors either. I’ve come to the conclusion that my 580 might be at fault (which is sad considering it’s new and I would have to go through the whole RMA process) or, as you said, my MOBO... I guess no gaming for now until I collect some money for a new one