wifi I need help

[Scw]

My router keeps kicking my ps4 offline I’ll go reset it. And I get back online maybe a hour later it kicks me of again 

[Phas3L0ck]

What kind of router is it exactly?

[Phas3L0ck]

Did you try hard resetting the thing or maybe checking for firmware updates?

[LogicalDrm]

Does router do same with other devices? Did you try to reboot or reset router? Does the router have latest firmware?

[TerminalDuplex]

Hi there,

 

It would certainly be an odd problem if it is actually your Router kicking you off the network - which is why I doubt that's the case! What is more likely to be the cause of this is the PS4 disconnecting/losing connection to the Router, which could happen for a variety of reasons.

 

Firstly, I would check if your PS4 has the latest software updates along with removing your current Wireless connection (forgetting it from the consoles point of view), and re-connecting to the network.

 

If that doesn't work, then potentially there is something wrong with your PS4's wireless receiver - something that could be tested by connecting to a separate network. If this really is the problem, then a simple work-around would be just to get a physical connection from your Router to the PS4, with a standard Ethernet cable.

 

Again, if there really is something wrong with your Router and not the PlayStation then I would suggest connecting to your Router and checking the open ports, along with if there is any bandwidth limitation set in place by the Router's admin.

 

Hope this Helps!

[Scw]

3 hours ago, TerminalDuplex said:

Hi there,

 

It would certainly be an odd problem if it is actually your Router kicking you off the network - which is why I doubt that's the case! What is more likely to be the cause of this is the PS4 disconnecting/losing connection to the Router, which could happen for a variety of reasons.

 

Firstly, I would check if your PS4 has the latest software updates along with removing your current Wireless connection (forgetting it from the consoles point of view), and re-connecting to the network.

 

If that doesn't work, then potentially there is something wrong with your PS4's wireless receiver - something that could be tested by connecting to a separate network. If this really is the problem, then a simple work-around would be just to get a physical connection from your Router to the PS4, with a standard Ethernet cable.

 

Again, if there really is something wrong with your Router and not the PlayStation then I would suggest connecting to your Router and checking the open ports, along with if there is any bandwidth limitation set in place by the Router's admin.

 

Hope this Helps!

My brother has the same problem with his Xbox one